Job Summary

Under the supervision of the Director of Equity Programs, EOP Sr. Associate Director, and EOP Associate Director, the incumbent provides a range of comprehensive academic advising, career and personal counseling services to students. The Assistant Director/EOP Counselor is responsible for the coordination of the EOP 100 course curriculum, faculty hiring, and training. The Assistant Director/EOP Counselor is also responsible for the coordination and oversight of the EOP Peer Advisor component.

Furthermore, the incumbent provides services that are equitable, inclusive and provide culturally sensitive services that enhance the quality of campus life.  This position uses a student centered and equity minded approach in all communication and service efforts.

CSULB has been recognized as one of the Most Promising Places to Work in Student Affairs (MPPWSA) in 2024.

Key Responsibilities

• Provide holistic academic advising, personal, and career counseling to EOP students - Assist students with academic advising, financial aid and career planning. Coordinate academic related campaigns early alerts, academic warning, murky-middle, and major declaration campaigns (as requested by directors). Oversee EOP Peer Advisor component in daily activities (academic advising, workshops, and presentations). 
• Coordinate the EOP 100 Instructional component - Assist with hiring process to ensure timely hiring. Oversee curriculum and textbook selection in coordination with the Director and/or Sr. Associate Director. Oversee SPOT evaluation and provides annual report to director for instructor effectiveness. Oversee EOP 100 enrollment all year round.
• Coordinate the EOP Peer Advising component - Responsible for the overall coordination of the Peer Advisor component which includes hiring, training, supervision, and reviewing Beach Connect notes. Coordinate in-person and virtual appointments for EOP Peer Advisors. Oversight and training of Peer Advisors to provide academic and soft skills related workshops.

Knowledge Skills and Abilities

Extensive experience of over three years in academic advising, financial aid, and counseling highly preferred. Over three years of supervisory experience highly preferred. Experience with developing and editing course curriculum content for first year-courses. Experience with developing and overseeing Academic Peer Advisors. Experience interpreting academic policies and major requirements for degree completion.

Ability to develop and coordinate large scale programming. Ability to develop and conduct workshops to students and staff. Ability to interpret and apply financial aid and academic policies and procedures. Ability to work with diverse faculty, staff and student populations. Ability to work as part of a team through close collaboration with colleagues and coordinate with others. Ability to work under pressure and remain calm and focused, and to calm and give focus to others in an extremely hectic fast-paced work environment.

Basic working knowledge of financial aid process and policies. Working knowledge of standard safe work practices. Thorough knowledge of office systems and ability to use a broad range of technology, systems, and software applications. Excellent oral communication skills and effective interpersonal skills required. Incumbent must have experience processing, answering and following-up as needed with office mail, phone calls, email and in-person visitors. Must be able to respond to complex inquiries from the public, residents, parents, prospective residents, CSULB employees and   students. Due to telephone and in-person interactions, must possess the ability to understand, interpret and respond (orally and in writing) to a broad range of complex issues, procedures, policies, ideas, information, and instructions.

Ability to communicate with an ethnically and culturally diverse campus community.  Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.  Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

• Equivalent to a bachelor's degree with upper or graduate coursework in counseling and guidance, human relations, or related fields and three years of professional experience in one of the student services program areas required.

• Five years of experience highly preferred.

• Master's degree or work-in-progress in student services preferred.

• Experience with curriculum development preferred.

Physical Summary

• Medium work - Job involves lifting heavy-weight objects (20-40 pounds) and/or 20% - 40% of the job involves standing, squatting, kneeling, or walking. May require pushing or pulling objects within the weight limits.

Department

Educational Opportunity Program

Classification

Student Services Professional III

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

Hiring Range: The hiring range for this position is $5,276 - $6,720 per month commensurate with candidate's education, experience, skills, and training.

CSU Classification Salary Range: The CSU Classification Salary Range for this position is $5,276 - $7,517 per month.

Benefits

Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation, and sick leave, and 14 paid holidays each year.

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.

PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. 

Additional Information

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Equal Employment Statement

California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.