Working Title: Graduate Recruitment and Admissions Coordinator - Graduate Programs

Classification Title: Student Services Professional III

Posting Details 

Priority Application Date (Posting will remain open until filled): Sunday, November 3, 2024 @ 11:55pm PT

Position Summary

The Graduate Recruitment and Admissions Coordinator - Graduate Program works in the College of Business Administration (COB) under the Executive Director of Graduate Programs (EDGP). The incumbent reports directly to the EDGP with the focus on the Graduate Programs.

The Graduate Recruitment and Admissions Coordinator – Graduate Programs is responsible for the analysis and daily operations of the recruitment and admission processes, management and implementation of recruiting and outreach events, outreach to on and off-campus partners, data collection through a variety of sources, and preparation of reports that document, analyze and measure the impact of recruiting and admission strategies. The Graduate Recruitment and Admissions Coordinator will participate in the development and implementation of COB Graduate Program Office (GPO) policies and procedures, manage the team responsible for primary communication with prospective students and applicants, and will have direct contact with off-campus constituents. This position provides strategic outreach and recruiting efforts at the local, regional, national, and international level to promote the state side graduate programs and to increase enrollment. This position creates a strategic recruitment plan and designs and implements student recruitment/program promotion and events. This position plays a key role in maintaining and optimizing the current admissions and student lifecycle CRM to ensure it is up-to-date and functioning effectively

FLSA: Exempt (Not eligible for overtime compensation)

Anticipated Hiring Range: $5,276 per month - $6,000 per month 

CSU Classification Salary Range: $5,276 per month - $7,517 per month

Best-in-class Benefits: Click here to learn more

CSU Total Compensation: Click here to learn more

Salary Grade/Range: 1

Recruitment Type: Regular (Probationary)

Time Base: Full-Time

Pay Plan: 12 months 

Work Hours: Monday - Friday, 8:00am - 5:00pm. Occasional evenings and weekends will be required.

Telecommuting Options: Hybrid Work Available - A hybrid schedule may be available upon successful completion of a training period. This position will work a minimum of 3 days per week in office.

CSU Telecommuting Program Sacramento State is participating in the CSU Telecommuting Program. The opt-in program is available for positions within the Management Personnel Plan (MPP), Academic Professionals of California (APC) union, or California State University Employees Union (CSUEU). All CSU employees, regardless of telecommuting status, must still comply with the CSU’s Out of State Employment Policy.

Department Information 

The California State University, Sacramento – College of Business (COB) develops engaged, responsible, and inclusive leaders that enrich communities around the world. The Faculty in the COB are committed to providing the highest quality of education and serving as resources to its students. Founded in 1947, the COB offers six graduate degrees and one undergraduate degree. The COB has been accredited by the Association to Advance Collegiate Schools of Business (AACSB), the world leader in business school accreditation and a hallmark of excellence achieved by only 5% of colleges worldwide, since 1963. The COB is committed to diversity, equity, and inclusion in all its activities.

Minimum Qualifications

Knowledge and Abilities

Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned.

Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student‑related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals.

Experience

Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Education

Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.

Required Qualifications 

1. Experience in outreach, recruitment, marketing or public relations.
2. Ability to apply high degree of judgement, persuasiveness, imagination, professional skills, and knowledge in graduate student recruitment and admissions, as well as a general understanding of the interrelationships and the need for coordinated action within the total Student Services program.
3. Understands outreach, recruiting and admission needs/trends, and develops approaches for possible implementation to meet these needs.
4. Knowledge of basic academic advising procedures, activities and organizational structures of a university or similar organizations.
5. Excellent written and oral communication skills; ability to deliver a variety of presentations in small and large group environments.
6. Strong interpersonal skills and the ability to initiate and manage relationships with internal and external stakeholders.
7. Ability to perform data collection, online surveys, analysis and report writing.
8. Skills in program management.
9. Ability to make decisions in individual cases to resolve problems where guidelines and precedents do not exist; independently determine approaches and techniques to utilize in advisement situations, and within established parameters, independently determine services and other resources to be provided individuals or groups of clients; and recommend changes on varied matters both within and outside the area of specific assignment.
10. Expertise in use of Microsoft Office Suite and web-based programs and software and working knowledge of professional networking sites such as LinkedIn and Facebook.
11. Ability to act independently, maintain confidentiality, and work effectively with diverse individuals and groups.
12. Skills in sensitivity to the needs of the individuals and of the groups contacted; insight and a sound understanding of some of the cause-and-effect relationships that exist in a university or similar organization.
13. Ability to adjust approaches and techniques in the face of unpredictable responses and rapidly changing circumstances.
14. Experience with event planning and management.
15. Ability to travel.
16. Ability to work early mornings, evenings and weekends as needed for special events.

Condition of Employment

• Ability to pass a background check.

Preferred Qualifications

1. A master’s degree in business, Counseling, Clinical Psychology or a job‑related field
2. Experience reviewing student applications and providing advising to prospective students.
3. Experience coordinating and conducting student outreach and recruitment events.
4. Prior experience with Customer Relations Management (CRM) systems such as Common Management Systems (CMS, Salesforce/Hobsons or similar).
5. Experience or familiarity with university academic and computing environments, e.g. Financials, Human Resources, Student records, and CMS.
6. Ability to perform routine updates to website content using online web content editing software (Cascade).
7. Experience researching, collecting and analyzing data to identify emerging trends and opportunities in graduate recruitment and application.
8. Experience working with students in higher education.
9. Experience with recruiting from target groups such as underserved and underrepresented populations.
10. Experience with reviewing student academic records and relating them to course requirements.
11. Experience reviewing student transcripts and familiarity with graduate-level curriculum.

Documents Needed to Apply

• Resume
• Cover Letter

Failure to upload required documentation may result in disqualification.

About Sacramento State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:

“As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success; teaching, research, scholarship and creative activity; justice, diversity, equity and inclusion; resource development and sustainability; dedicated community engagement, and wellness and safety.

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued.  Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. 

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html.

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request from the Office of Clery Compliance & Training by emailing clery@csus.edu.

Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance & Training as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn.

Background Check Disclaimer

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

COVID19 Vaccination Policy

Effective May 2023, per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. 

Out of State Employment

Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Eligibility Verification

Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.