Working Title: ASC II

Classification Title: Administrative Support Coordinator II

Posting Details 

Priority Application Deadline: Wednesday, November 6th @ 11:55pm PST: (Posting will remain open until filled)

Hiring Preference

Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.

Position Summary

The Administrative Support Coordinator II performs core functions of initiating, assessing, coordinating, leading, implementing, communicating, evaluating, and otherwise providing administrative support to the Department of Gerontology and the Program in Asian Studies, with the input and coordination of the Dean’s Office in the College of Social Sciences and Interdisciplinary Studies, as needed. The position supports the students, faculty, and staff members within these units and across the university and community. The incumbent exercises strong interpersonal skills that are sensitive, culturally appropriate, inclusive, effective, and confidential when necessary.

The person in this position is responsible for developing, maintaining, and analyzing departmental fiscal records, preparing and inputting the annual schedule of classes, and assisting with hiring part-time and full-time faculty. Additionally, the person in this position is responsible for written and verbal communication with new and continuing students, guiding students though university processes; and assisting the Department Chair/Program Director with projects including student support. Incumbents are expected to use general office equipment and a full range of office support technology and systems including word processing and spreadsheet packages, online software platforms to enter data and generate reports, email, and voice mail. In addition to supporting these units, this position collaborates with and supports the SSIS Dean’s Office when needed, including assisting with all facets of unit projects, convenings, meetings, and events with university stakeholders and community partners. This person uses judgement and discretion to independently gather, analyze, interpret, problem-solve, and apply information and data, utilizing detailed knowledge of University and Department/Program policies and procedures.

FLSA: Non-Exempt (Eligible for overtime compensation)

Anticipated Hiring Range: $4058 per month - $4261 per month. Anticipated hiring range is typically near the min. of the classification range, although commensurate with candidates' education, experience, skills, and training.

CSU Classification Salary Range: $4058 per month - $6653 per month

Best-in-class Benefits: Click here to learn more

CSU Total Compensation: Click here to learn more

Salary Grade/Range:  2

Recruitment Type: Regular (Probationary)

Time Base: Full-Time

Work Hours: M-F, 8-5 

Department Information 

The Department of Gerontology Program takes an interdisciplinary approach to study the aging process and the challenges faced by older adults and their families in modern society. It also expands on the aspects of optimal aging and the benefit older adults bring to society. Our graduates work in a variety of fields including state, federal and local government agencies, local non-profit organizations, long-term care communities and as policy advocates.

https://www.csus.edu/college/social-sciences-interdisciplinary-studies/gerontology-studies/

The Asian Studies Program is designed to provide students with a coherent introduction to the language, history, and culture of East, Southeast, and South Asia and to develop an interdisciplinary understanding of the major social and political forces at work in the region, supported by appropriate language training. Graduates of the program utilize their knowledge and training to continue their studies at graduate institutions or through employment in government, business, or education.

https://www.csus.edu/college/social-sciences-interdisciplinary-studies/asian-studies/

Minimum Qualifications 

Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.

These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

Required Qualifications 

1. Experience coordinating and/or performing entire clerical and administrative support functions in a complex administrative environment
2. Experience setting priorities, meeting deadlines, multi-tasking, and evaluating and making recommendations pertaining to operational and procedural matters
3. Basic knowledge of and ability to follow standard office procedures (e.g. filing, maintaining of records, answering phone and transferring of voicemail messages)
4. Expertise with office software packages (e.g., Microsoft Office) and office equipment and the Internet
5. Strong organizational and multi-tasking skills and ability to initiate, coordinate, execute, and evaluate large-scale, complex projects that may involve coordination with the College and/or other departments
6. Ability to provide lead work direction, training, and guidance to student assistants or other office staff and provide input to performance evaluations, when needed. Assumes accountability for student assistance and/or other assigned staff pertaining to workflow and work completion
7. Ability to work with frequent interruptions
8. Ability to work creatively and independently under general direction related to departmental goals
9. Ability to interpret and apply policies and procedures independently and use judgment and discretion to act and make decisions and recommendations when precedents do not exist
10. Ability to prepare correspondence and utilize spreadsheets and databases
11. Excellent written and verbal communication skills with the ability to convey information clearly and accurately (e.g., reports) and with mastery of English grammar, punctuation, and spelling.
12. Ability to develop, research, analyze, evaluate, and recommend innovative solutions to a broad range of operation and procedural office and administrative problems
13. Skilled in interaction with others at all levels within and outside the university, including in sensitive interpersonal situations
14. Knowledge and understanding of protecting and securing sensitive and confidential data and other forms of information
15. Demonstrated ability to work effectively, inclusively, and sensitively with people from diverse backgrounds
16. Experience with promoting diversity, equity, and inclusion
17. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community
18. Knowledge of budget policies and procedures, scholarships, and financial record tracking
19. Demonstrated ability to assist with meetings and events coordination
20. Ability to apply judgment, discretion, and initiative; make appropriate recommendations; and maintain the confidentiality of sensitive materials
21. Ability to maintain and store data, records, and other information securely according to university policy
22. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.

Conditions of Employment

• Ability to successfully pass a background check

Preferred Qualifications 

23. Bachelor’s degree from an accredited college or university

24. Familiar with personnel procedures for faculty and staff

25. Ability to maintain department website and use social media to professionally represent the workplace

26. Experience working in higher education

27. Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures

28. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions in other areas

29. Proficiency with Common Management System (CMS) and other software platforms, such as Human Resources / Student Administration (HR/SA), Cognos, Cascade, Concur, Saclink, Financial Data Warehouse, Blackbaud, OnBase, Handshake, CSUBuy, Qualtrics, Astra, CHRS, CFS  

30. Experience with preparation of the course schedule, including scheduling classes and reserving rooms

31. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference

Documents Needed to Apply

Resume and cover letter.

Failure to upload required documentation may result in disqualification.

About Sacramento State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:

“As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success; teaching, research, scholarship and creative activity; justice, diversity, equity and inclusion; resource development and sustainability; dedicated community engagement, and wellness and safety.

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued.  Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. 

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html.

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request from the Office of Clery Compliance & Training by emailing clery@csus.edu.

Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance & Training as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn.

Background Check Disclaimer

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

COVID19 Vaccination Policy

Effective May 2023, per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. 

Out of State Employment

Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Eligibility Verification

Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.