Individualized Degree Plan Student Support Program Coordinator

General Studies
Job #543575
First Review Date: Monday, December 2, 2024

Open Until Filled

At Cal Poly Humboldt, bold hearts and open minds shape the future.

Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world.

Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs — all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt.

Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state.

Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field.

 

(Job #543575) Student Services Professional III, Individualized Degree Plan, Student Support Program Coordinator, Salary Range: $5,276 - $7,517; Hiring Range: $5,276 - $5,540. This is a full-time, benefited, exempt, 12-month pay plan permanent position with a one-year probationary period in General Studies. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits.

 

Position Summary:

The IDP Student Support Program Coordinator will join the Interdisciplinary Studies - Individualized Degree Plan (IDP), a program that offers students a flexible and customized degree pathway. Students in the program develop a unique degree plan that incorporates courses from multiple disciplines. In addition, a sequence of required core courses introduces students to interdisciplinary thinking and approaches to inquiry, and guides them in identifying and working towards their academic, career and lifelong learning goals. The program nurtures a culture of inclusion, support, and creativity that empowers students as they collaborate in the design of their education.

The Individualized Degree Plan (IDP) Student Support Program Coordinator will work with minimal supervision under the direction of the IDP Director to design and manage student support structures, advising services, and program outreach and communication.

 

Key Responsibilities:

 

Coordinate Student Support Structures and Services Within the IDP Program:

• Coordinate advising services for IDP students, working with IDP program faculty and leaders, faculty and program/department chairs across campus, and others such as Admissions, Office of the Registrar, Student Life/Orientation, Academic Advising Center, Learning Center, Testing Center, Student Disability Resource Center, Librarians and College advisors, etc.
• Develop, and maintain a thorough knowledge of academic, internship, and credit for prior learning (CPL) policies and procedures, withdrawal counseling, retention, and student success initiatives both campus wide and those policies and procedures specific to the IDP program.
• Coordinate the IDP approval process, loading of students’ major in DARS, course scheduling, internship, and credit for prior learning (CPL) processes.
• Monitor student progress towards degree completion and regularly report out to students, program faculty, and the IDP Director.

 

Serve as Lead Adviser in IDP Program:

• Using a holistic approach, act as lead academic advisor for prospective and current IDP students.
• Assess and adapt advising services to the needs of academically and culturally diverse students, including adult learners, fully online students, and students balancing work/family/school commitments.
• Conduct meetings (individual as well as group) to advise students regarding scheduling, enrollment, academic progress, academic policies and procedures, and curriculum issues.
• Help students to develop their individualized degree plans and build class schedules that align with their unique needs, interests, and goals.
• Connect students with appropriate campus resources.
• Advise students regarding policies and procedures, and any other questions that students may have regarding their academic records. Alert students to any possible issues and work with them to find potential solutions.

 

Student Outreach, Instruction, and Communication:

• Serve as the primary point of contact for the IDP program.
• Provide information to potential students on program requirements, pre-requisites and transferability of prior work; work with prospective students to create preliminary degree plans.
• Develop and facilitate in person and online student support courses, workshops, tutorials, social media communication, and orientations.
• Develop outreach and informational materials, including the IDP Newsletter, social media communication, and other accessible resources for prospective and current students.
• Participate in program outreach across campus and beyond.

 

Other Duties As Assigned

 

Knowledge, Skills, and Abilities Associated with this Position Include:

 

Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles,  practices and trends of the Student Services field as well as general knowledge of the policies, procedures and  practices of the program area to which assigned; general knowledge of individual counseling techniques; general  knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the  specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned.

Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually  and in groups on complex student related matters; determine appropriate courses of action and proper  techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive  nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or  student organizations, analyze and define the problem, draw valid conclusions and project consequences of  various alternative courses of action; carry out a variety of professionally complex assignments without detailed  instructions; and establish and maintain cooperative working relationships with a variety of individuals.

Demonstrated experience working effectively with a diverse population and a commitment and/or experience promoting and fostering a working (or learning) environment that is supportive of individuals from diverse backgrounds. Ability to communicate effectively with a diverse population. Demonstrated sensitivity to cross-cultural perspectives and experiences.

 

Minimum Qualifications:

 

Experience:

Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience.

A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Education:

Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.

 

Preferred Qualifications:

• 3-5 years of progressively responsible experience working with student advising or student support services.
• Experience with online learners.
• Ability to develop and maintain spreadsheets or databases for longitudinal data tracking.
• Knowledge of common barriers to student success and experience with evidence-informed student support practices, including holistic, appreciative, and case-management advising approaches.
• Knowledge of and ability to use social media products and programs.
• Experience with the following software/platforms: PeopleSoft Campus Solutions, Slate CRM, Canvas.
• Experience working with degree audit systems.
• Knowledge of California State University (CSU) academic policies.
• A master's degree in counseling, psychology, student services or advising in higher education, social work of education or a directly related field.

 

Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button:

• Letter of Interest
• Resume or Curriculum Vitae
• Contact information for at least three professional references

Application Deadline: The deadline to submit application materials before first review is 11:55 p.m. on Sunday, December 1, 2024.

Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626.

We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies.

Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.

 

Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed.

CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu.

Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment.

CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS)

Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information.  Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position.

Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu.

Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. 

Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.

Class Code: 3084
Publication Date: 11/1/2024