Job Summary

Under general supervision, the individual will provide comprehensive academic advising to undergraduates in the College of Natural Sciences and Mathematics with particular emphasis on assigned caseload of pre-majors.  The individual will provide information about University policies, procedures, and regulations to students; assist in the implementation and personal delivery of various academic advising programs/program information, workshops, and computer-based advising systems; and work on issues related to retention and progress of students.  This individual will participate in multiple college and university student success programs including but not limited to Student Orientation, Advising, and Registration, CNSM outreach to high school and community college students, Mandatory Freshman Advising, Freshmen Scholars Learning Community, and CNSM Early Warning Advising Programs. The incumbent will promote the principles of “growth mindset” model and metacognitive learning strategies.

Key Responsibilities

• Provide comprehensive academic advising to undergraduate population, using basic interviewing, and counseling techniques, in one-to-one appointments, “quick questions,” and in workshop settings.
• Collect, compile, analyze, and evaluate student data, reports, and/or documents; for the CNSM Advising Center. This includes, but is not limited to, advising forms, degree progress reports, Education Advisory Board (EAB) data, CS Link reports, and student files.
• Identify students at risk and prioritize those needing interventions and help.  Advise students on where to get assistance; help set up support groups.
• Maintain cooperative and working relationships with academic departments, university services, programs, offices, and the University Center for Undergraduate Advising for the purpose of creating a seamless university advising environment.

Knowledge Skills and Abilities

The candidate must demonstrate the ability to communicate effectively with an ethnically and culturally diverse campus community, both orally and in writing, while maintaining a safe work environment and interacting civilly with the University community. They should possess excellent critical thinking and interpersonal skills, along with a thorough knowledge of undergraduate science and mathematics degree requirements and career pathways. The role requires the ability to collect, organize, and analyze data to track student progress, and to develop, present, and implement changes in academic advising to align with the University’s registration, enrollment processes, and degree requirements. Additionally, the candidate should be adept at initiating prompt solutions to students’ issues related to academic appeals, retention, probation, graduation, and administrative reviews. Analyzing the causes of students’ problems through transcript examination and personal interviews, and providing appropriate academic and career counseling, recommendations, and referrals is essential. Proficiency in technical and computer skills, as well as familiarity with university policies and regulations.

Ability to communicate with an ethnically and culturally diverse campus community.  Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.  Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

• Equivalent to a bachelor's degree in one of the behavioral sciences, public or business administration, or a job-related field and two years of professional experience in one of the student services program areas required.

• Master’s degree preferred and may substituted for one year of experience.

Physical Summary

• Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).

Department

Jensen SAS Center

Classification

Student Services Professional II

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4,841 - $6,884 per month.

Benefits

Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.

PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. 

Additional Information

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Equal Employment Statement

California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.