Job No: 543354; 10/15/2024

Parking Sergeant
Parking Officer II
Public Safety

Salary Range: $3,794 - $5,956/Monthly (Budgeted Hiring Salary: $3,794 - $4,048/Monthly)

Work Schedule: Full-Time, Monday - Thursday, 9:30 a.m. to 8:00 p.m.; non-exempt classification.

Essential Functions: Under the general supervision of the Director of Parking & Transportation Services, the incumbent will be responsible for the day, evening or weekend campus traffic operations and serve as the Lead to full-time and part-time parking officers.  The incumbent will effectively communicate with Lead counterparts on day-to-day operations and meet frequently with the Parking Event Coordinators to designate event parking arrangements, signage and staffing.  The incumbent will prepare traffic event plans and after-action reports for special events such as Campus Fairs, Orientations and Commencements; coordinate assignments for the field operation, including assigning staffing needs at the Welcome Centers.  Incumbent will monitor traffic control, campus events, field services and enforcement; lead by example and hold field personnel to their highest standards. Incumbent will handle technical issues related to the parking pay stations, the campus parking mobile app and enforcement issues related to the license plate recognition (LPR) system.  Incumbent will train new officers on using citation handheld and LPR equipment.  Incumbent will issue parking citations to vehicles violating parking regulations and for all violations under the California Vehicle Code; appear in court as an expert witness for third level appeals in representation of the university.  Incumbent will unlock vehicles when assistance is requested and answer trouble-shooting calls; performs vehicle battery-jumps, enforces disabled placard misuse, identifies vehicles subject to tow, and escorts emergency vehicles onto the campus. Incumbent will attend training and workshops intended to increase knowledge and experience.  Incumbent will perform vacant lot counts; perform emergency phone malfunction checks; assists public with trouble-shooting parking pay stations.  Incumbent will assist with the recruitment of traffic officers.  Incumbent must be able to interpret department policies and procedures; must be able to effectively handle a broad range of interpersonal contacts, including those sensitive in nature.

Required Qualifications & Experience: Must have two (2) or more years of lead experience or performance of lead work for parking staff.  Knowledge of university parking rules and regulations; the use of applicable traffic equipment and systems. Must know how to interpret the California Vehicle Code and any applicable laws pertaining to public grounds. Must have good interpersonal skills; the ability to administer exceptional customer service and work efficiently, independently and in a team environment. Incumbent must have good leadership skills; make critical decisions with limited to no supervision; have the ability to coordinate and prioritize work and handle multiple tasks.   Incumbent must be able to interface and communicate effectively with diverse community and communicate effectively both orally and in writing. Incumbent must possess a valid California's driver's license. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position.

California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Desired Qualifications: CPR, First Aid and C.E.R.T. training is desirable.

Closing Date: Review of applications will begin on 10/29/2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.

In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.

Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply.  Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.

To obtain employment information for the impaired call:
TDD Line (323) 343-3670
24-hour Dial-A-Job Line (323) 343-3678