Job Summary 

Under the direction of the Associate Director, Housing Facilities, the custodian will provide various custodian and housekeeping support services for on and off Housing, Residential Life & Auxiliaries (HRLAs) complexes. The incumbent will be responsible for the overall cleanliness of assigned building, floors, facilities, foyers, stairwells, including but not limited to cleaning student rooms, common areas, lounges, kitchens and hallways; clean and disinfect bathrooms; strip and wax floors; clean windows; move furniture from one area to another; wash concrete areas outside of the buildings, execute the delivery and pickup of guest-requested items to and from guest rooms, maintain carts and manage constant supply of clean linens for Summer Conference programs, ensuring closets are fully stocked and remove trash and dirty linens including cleaning and care of flooring (e.g. carpet, tile, etc.) high dusting, edging, scrubbing, cleaning of desks, and perform other related duties as required. Tasks are expected to be performed in accordance with HRLAs expectations of quality customer service.

The incumbent provides services that are equitable, inclusive and provide culturally sensitive services that enhance the quality of campus life, retention, and graduation rate. This position uses a student centered and equity minded approach in all communication and service efforts. ACPA’s 2024 Most Promising Places to Work in Student Affairs.

Key Responsibilities

• Perform Regular Custodial Duties: Incumbent will be responsible for the overall cleanliness of assigned building, floors, facilities, foyers, stairwells, including but not limited to cleaning student rooms, common areas, lounges, kitchens and hallways; clean and disinfect bathrooms; strip and wax floors; clean windows; move furniture from one area to another; wash concrete areas outside of the buildings.
• Restorative Cleaning: Incumbent is to detail clean and disinfect drinking fountains, countertops, washbasins, sinks, showers, bathtubs, urinals and toilet bowls, bathrooms, refill soap dispensers, paper towel dispensers, toilet tissue dispensers, seat cover and sanitary napkin dispensers; empty waste receptacles, walls, windows, closets, desks, beds, mattresses, light fixtures, etc.
• Housekeeping Summer Conference, Conferences, & The Pointe: Clean and straighten public and vending machine areas.
• Customer Service & Teamwork: Incumbent to provide excellent customer service to the residents, staff, and Campus community.

Knowledge Skills and Abilities

Ability to consistently report to work on time prepared to perform the duties of the position, required. Ability to establish and maintain cooperative working relationships and maintain a positive and respectful attitude. Ability to work effectively and productively as part of a team, required. Experience with working with a diverse group of individuals and multicultural university environment, required.   Working knowledge of standard safe work practices, required. Ability to provide excellent customer service to the Campus community, vendors, and other outside agencies. Skill in performing customer service in a polite and timely fashion: ability to identify what customer needs and reroute him/her to the correct department; ability to relay customer requests and complaints accurately and appropriately; to describe and convey services provided by HRLA, required.

Provide timely custodial services, including lifting, moving, and transporting chemicals and or equipment, within buildings and work assignments throughout HRLA, required. Ability to read labels on cleaning solutions, written directions and work schedules required.

Ability to interact politely and courteously with university staff, faculty, and guests required. Working knowledge of fundamental custodial procedures required.  Ability to clean and prepare guest rooms to established HRLA standards for incoming guests required. Ability to recognize when guestroom(s) have been adequately prepared for an incoming guest, can be trained. Ability to recognize when public areas are neat and clean to established standards, can be trained. Skill in operating a variety of industrial and or custodial equipment including buffers, waxers, scrubbers, polishers, mop, brooms, and or vacuum cleaners required.

Ability to properly use and monitor supply of equipment and supplies, required. Working knowledge of carpet and floor care techniques, can be trained. Ability to work independently or with others as directed or assigned, required. Ability to work overtime, holidays, evenings, or weekends as assigned in order to meet operational needs. Ability to perform various custodial duties that involve walking, standing, climbing stairs and ladders, stooping and crouching. Ability to maintain proper inventory of linens, cleaning supplies, amenities, and other items. Ability to communicate with an ethnically and culturally diverse campus community.  Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.  Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

• Solid work history.
• Incumbent work includes working more than ½ of their job standing, squatting, kneeling, climbing, reaching up or walking.

Physical Summary

Heavy work - Job involves lifting more than 40 pounds. Approximately half of the incumbent's time will be spent walking, standing, squatting, kneeling, or climbing.

Licenses / Certificates

Valid CA Driver's License required.

Department

Housing & Residential Life

Classification

Custodian

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3,680 - $4,951 per month.

Benefits

Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.

Time Base

1.0  time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.

PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. 

Additional Information

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Equal Employment Statement

California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.