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Academic Advisor (Student Services Professional II)

Apply now Job no: 540746
Work type: Staff
Location: Dominguez Hills
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)
Position Description

Working Title: Academic Advisor

Department Name: Student Success Center for the College of Natural and Behavioral Sciences

Division: Academic Affairs

Classification Title: Student Services Professional II

Classification Salary Range: $4,841 - $6,884 per month

The final salary is dependent upon qualifications and experience.

About the Department/Position:

Under the general supervision of the Student Success Director, the Academic Advisor provides academic advising services to current students and potential majors or minors students. The incumbent aids undergraduate students to ensure academic and professional success by reviewing course selection and career goals. The Academic Advisor collaborates with other departments and refers students to appropriate campus resources. The incumbent provides solution centered recommendations in support of campus and system-wide graduation initiatives and contributes to the mission of the Center, College, and University.

Overview of Duties and Responsibilities:

  • Advise a caseload of students to provide significant and frequent advising opportunities, make decisions in individual cases to resolve student problems within established parameters, regulations, and guidelines, track each student cohort to ensure efficient degree completion.
  • Ensure timely degree completion by providing academic advisement and information on university policies (including open university policies), procedures, and graduation requirements to the undergraduate population.
  • Support students with navigating administrative processes such as course substitutions, transfer credits, permission numbers, change of major, petitions, and adding or dropping of courses, etc.
  • Collaborate with retention specialists, peer mentors, graduation specialists, and faculty to assist in the development and implementation of innovative advising and retention strategies.
  • Interview students and identify sources of strengths and cultural capital and connect them with appropriate and relevant resources and programming (curricular, co-curricular, etc.)

Minimum Qualifications:

  • Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year for year basis.
  • Equivalent of two years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job related field may be substituted for one year of the professional experience.

Knowledge, Skills, and Abilities:

  • Working knowledge of assets-based, equity centered advising practices.
  • General knowledge of culturally-responsive research and interview techniques.
  • Ability to interpret and apply program rules and regulations.
  • Skill in recognizing multicultural, multisexed and multiaged value systems.
  • Demonstrated ability to make decisions and carry through with actions which may impact other Student Services areas.

Preferred Qualifications:

  • Bilingual or Multilingual skill is desirable

To view the full position description, click “Position Description” above.

General Information:

  • Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
  • In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
  • The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits here.
  • Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program.
  • The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Closing Statement

California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771.

California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer.  We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Employees at California State University, Dominguez Hills shall abide by the Nondiscrimination Statement.

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