Classification:  Student Services Professional II
Hours:   Part-time 20 hours per week
FLSA:  Non-exempt  

This is a regular, part-time (20 hours per week) position paid on a 10/12 month pay plan (10 months of work paid over a 12-month period with the months of June and July off).

Anticipated Hiring Salary Range:  $2,017 to $2,118* mo.
CSU Salary Schedule
*CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs.

Priority Screening Date:  July 11, 2024
Recruitment Status:  Open Until Filled

ABOUT CSUMB

California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement, CSUMB is part of the nation’s largest four-year public university system, California State University, which educates nearly 460,000 students every year. 

With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. 

The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.

As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean.

PURPOSE:

Under the general supervision of the Director of the Tutoring Services, the Learning Center Coordinator provides CSUMB students with tutorial services related to scientific and quantitative reasoning, including math, business, statistics, and technology, and assists in tutorial program development and expansion in STEM and related disciplines. This role involves managing undergraduate tutor recruitment, training, and evaluation in the service of assisting students in making successful progress toward their degree objectives

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

1. SI Tutor hiring, training, and evaluation
   1. Collaborate with the Director, Learning Center Coordinators, faculty, and staff to recruit, hire, train, and evaluate SI leaders.
   2. Collaborates with CLC staff in preparing student tutors to think through problems and select suitable solutions and courses of action; evaluates student needs through coordinating, developing and facilitating tutor training.
   3. Provides direct guidance to student SI leaders by conducting biweekly subject specific tutor training.
   4. Supports degree progress for student learners both in direct tutoring and in the evaluation and guidance of instructional student assistants.
2. Program Planning and Development 
   1. Utilize expertise in specific subject areas and institutional needs to recommend enhancements to the SI program for quantitative reasoning and related courses.
   2. Work closely with the Director and Learning Center Coordinators to implement program changes.
   3. Stay updated on the latest research and best practices in tutoring through participation in professional networks and attending relevant conferences.
   4. Plans and coordinates calendar of services. By analyzing the needs of the university student population, establishes schedules for tutors to ensure coverage of courses in which students need additional support.
   5. With the guidance of the Director and Department Analyst, keeps tutor schedules within budget allocations; makes requests for additional student tutoring hours as needed. Ensures that levels of staffing are consistent with student demand, monitors usage to adjust schedules as needed, ensuring optimal use of available tutor hours to help the most students achieve their learning objectives.
3. Faculty and Campus Engagement 
   1. Foster collaboration between faculty and SI leaders in STEM disciplines, maintaining effective working relationships with a wide range of students and faculty.
   2. Promote the Supplemental Instruction program through outreach efforts.
   3. Assist in creating content and proposals for diverse student and faculty audiences.
   4. Provide SI leader and faculty session planning support across a variety of curriculum areas.
   5. Maintain effective communication with administrators.

Other Functions:

• Perform other job-related duties and special projects as assigned.
• Availability to work occasional evening and weekend hours as required.

KNOWLEDGE, SKILLS AND ABILITIES:  

Knowledge: Working knowledge of the practices, procedures and activities of the Cooperative Learning Center or of learning center theory and research more broadly. General knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior.

Skills: Proficient in the use of personal computers including word processing, spreadsheets and database software, and Google mail and calendaring programs.

Ability to: Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvement; obtain factual and interpretative information through interview; reason logically, collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; establish and maintain cooperative working relationships with faculty, CSUMB administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions, and programs of the campus to which assigned.

Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas. Ability to present clear and concise information orally and in written reports as part of the project evaluation processes. Ability to work independently, manage multiple projects and adhere to deadlines. Ability to contribute to a team effort to accomplish program goals and objectives.

MINIMUM QUALIFICATIONS:  

Experience:  Possession of this knowledge and ability is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of professional experience.

Education:  Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE:

• Master’s degree in a job-related field.
• STEM degree preferred.
• Previous experience with College Reading and Learning Association (CRLA) & International Tutor Training Program certification.
• Experience with University of Missouri Kansas City (UMKC) SI accreditation.
• Completed SI supervisor training.
• Demonstrated understanding of and commitment to CSUMB’s Founding Vision Statement.

SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:  

• All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
• The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment.
• This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards.
• This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. 
• Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.

PHYSICAL ENVIRONMENT:

Office environment with standard equipment and tasks.  The position requires working at a computer and desk for extended periods of time.  May require travel between campus offices and off-campus locations. 

The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.  

BENEFITS/PERKS: 

CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary. As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information.

APPLICATION PROCEDURE:

For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.

CSUMB is not a sponsoring agency for staff or management positions.

Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu. All employees must be eligible for employment in the U.S.

GENERAL INFORMATION:

CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/.

CSUMB is a smoke and tobacco-free campus.

EQUAL OPPORTUNITY EMPLOYER:

CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.