Working Title
Associate Director for Admissions
Administrator Level
This position is an Administrator II in the California State University Management Personnel Plan (MPP), reporting to the Director of Undergraduate Admissions & Recruitment
SF State University
San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color,
ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.
Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report
using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.
San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on
any University properties.
The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate
accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission
Department
Undergraduate Admissions & Recruitment
Appointment Type
At-Will
Time Base
Full-Time (1.0 FTE)
Work Schedule
Monday-Friday 8:00 am-5:00 pm
Anticipated Hiring Range
$7,916.00 monthly ($94,992.00 annually)
Salary is commensurate with experience.
Position Summary
Reporting to the Director of Undergraduate Admissions, the Associate Director collaborates with the unit's leadership team, guiding workers and staff in planning, developing, implementing, organizing, and overseeing all facets of the undergraduate admission process, utilizing the PeopleSoft Campus Solutions (CS) Database. The incumbent oversees day-to-day operations related to processing undergraduate admissions applications, ensuring accurate coding for reporting and compliance with state regulations. Additionally, the Associate Director implements policies and procedures aimed at enhancing the accuracy and efficiency of undergraduate admissions evaluations. The Associate Director plays a key role in providing strategy, planning and execution of workflows designed to support a strategic approach and meet annual enrollment targets of the university. Works independently under the general direction and broad goals set by the Director of Admissions, with an emphasis on state compliance, efficiency and effectiveness in meeting critical enrollment deadlines.
Essential Functions
ADMISSIONS EVALUATION MANAGEMENT
- Independently manages the evaluation and entry of undergraduate admissions decisions in Campus Solutions for freshmen and transfer applicants, ensuring meticulous standards of accuracy and efficiency.
- Strategizes daily objectives of the unit, setting unit goals for timely completion of tasks, consistent with the university mission and strategic plan, and in a student-centered manner.
- Coordinates admissions practices for diverse special populations to enhance inclusivity and accessibility.
- Provides expert direction, problem solving, and compliance with state law on complex admissions cases and appeals.
- Interprets CSU policies for application processing and residency, providing clear guidance to staff and ensuring adherence.
- Ensures the integrity of data and processes within the Campus Solutions Admissions Module.
- Establishes and enforces guidelines to ensure residency requirements for incoming students are met.
- Supports CSU-mandated ERSA data requirements to ensure accurate and timely system-wide reporting.
- Reviews processes and innovates to streamline operations while maintaining compliance with policies.
- Collaborates with university faculty, staff, and external partners to achieve strategic enrollment goals.
LEADERSHIP
- Provides leadership and supervision to staff, fostering professional growth and upholding the mission and values of SF State.
- Manages daily team operations, analyzes admissions data trends, and advises the Director on workload distribution and strategic initiatives.
- Recruits, interviews, selects, and trains new staff, evaluates their work, and recommends appropriate action as needed.
- Ensures accurate and timely dissemination of admissions information to the public by staff members.
- Facilitates and engages in campus-wide discussions addressing CSU system-wide needs and key admissions-related initiatives.
- Serves as a primary liaison for undergraduate admissions matters, maintaining effective communication and collaboration.
- Offers training and support to staff in Undergraduate Admissions & Recruitment, ensuring proficient pre-admission counseling, transcript evaluation, and student follow-up.
- Participates actively in SF State and CSU campus and community events, contributing to Enrollment Management, Graduation Initiative, Student Success initiatives, educational equity, and access to higher education efforts.
ADMINISTRATIVE FUNCTIONS
- Responsible for overseeing the timely completion of administrative tasks related to personnel management, including conducting performance evaluations, preparing absence management reports,
PROFESSIONAL BEHAVIOR
- Foster and promote the Principles of Conduct for a Multi-Cultural University and User-Friendly Principles.
- Promote and ensure the application of human resources professional responsibilities and ethical standards.
Other Duties as Assigned
QUALIFICATIONS
Required
The incumbent must have the ability to work effectively with individuals at all levels of the campus organization; work under general supervision; organize and plan work and project tasks and activities, including handling multiple priorities in a project environment; review and understand workflow concepts and principals; conduct systems and business process planning, development, and administration; and take initiative to independently plan, organize, coordinate, and perform work in various situations where numerous demands are involved. The incumbent must have the ability and/or interest in working in a multicultural/multiethnic environment.
Management Skills:
Possess enthusiasm and ideas for managing staff that will result in a team that is cohesive, professional, and committed to providing consistent and high-quality service. Experience evaluating and coaching staff in ways which build employee skills and productivity. Knowledge of strategic budgeting principles.
Technical Skills:
Possess excellent analytical and technical skills. Ability to effectively use these skills when communicating with the various on and off-campus stakeholders of the services provided by Admissions. Ability to work effectively with Microsoft Office Suite (Word, PowerPoint, Excel, etc.).
Oral Communication:
Demonstrated ability to communicate professionally and competently with various types of audience, including: College Deans, Academic Department Chairs, High School and Community College Counselors, in an individual or group setting. Report writing experience is highly desired. Ability to competently and professionally interact with a culturally and ethnically diverse population of students, faculty and staff.
Written Communication:
Demonstrated ability to communicate well in writing and prepare inter-office memos and other required University documents in a clear and professional manner.
Education: Master’s degree in counseling, education, management, public administration or a related degree. If incumbent does not hold a Master’s degree, then they must have extensive experience demonstrating their ability to serve in this capacity.
Desired
A minimum of 5 years of progressively responsible supervisory experience in university admissions and outreach. Demonstrated experience within a comprehensive university environment working with a highly diverse student and staff population. Ability to explain complex admissions decisions sensitively to students, their families and community stakeholders.
Knowledge of CSU undergraduate admissions requirements and policies and procedures. Knowledge/understanding of policies and procedures from the CSU Chancellor’s Office perspective and how they impact the University. Knowledge of local, state and federal laws and regulations that impact students and the University. Familiarity with the high schools and community colleges in California. Three years of experience in undergraduate student outreach or admissions. Experience with customer relations management software. Demonstrated ability to handle multiple projects at the same time. Experience working with Campus Solutions, a Student Relationship Management software and survey tools such as Qualtrics.
Pre-Employment Requirements
This position requires the successful completion of a background check.
Eligibility to Work
Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.
Benefits
Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.
We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.
CSUEU Position (For CSUEU Positions Only)
Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.
Additional Information
SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).
Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.
CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu.
The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.
Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.