Classification:   Student Services Professional II
Hours:  Full-time / 40 hours per week
FLSA:  Exempt

Anticipated Hiring Salary Range:  $5,540 - $6,170* mo.
CSU Salary Schedule
*CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs.

Priority Screening Date: February 16, 2025
Recruitment Status:  Open Until Filled

ABOUT CSUMB

California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement, CSUMB is part of the nation’s largest four-year public university system, California State University, which educates nearly 460,000 students every year. 

With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. 

The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.

As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean.

PURPOSE:

Cal State Monterey Bay’s Project Rebound launched in August 2024 and is housed under the Division of Enrollment Management and Student Affairs. It currently has 17 students enrolled and is run by the executive director. Project Rebounds are state-funded student success programs for formerly incarcerated students matriculating in the California State University (CSU) System. First started at San Francisco State University in 1967 by formerly incarcerated professor John Irwin, between 2016 and 2023 Project Rebound expanded to 18 other CSU campuses. Project Rebounds provide academic advising to current and prospective students, financial assistance, employment and leadership opportunities, career guidance, and a social support network consisting of faculty, students, staff and alumni that can advocate on their behalf and/or help them navigate the college experience.  Read more about Project Rebounds across the state in the 2022 annual report which you can access here: https://www.calstate.edu/impact-of-the-csu/government/Advocacy-and-State-Relations/legislativereports1/Project-Rebound-Report-2022.pdf.

Cal State Monterey Bay’s Project Rebound, like all Project Rebounds, prioritizes the hiring of those with direct incarceration experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

1. Program Management

• Provide general supervision to paid student staff and to volunteers/interns
• Co-facilitate weekly Project Rebound staff meetings and attend additional meetings as needed
• Act as a liaison between Project Rebound and campus services such as Admissions, Financial Aid, the Career Center, the Student Disability and Accessibility Center, the Care and Basic Needs, and other services and departments that further promote the success of Project Rebound students
• Collect statistical data and reports on admissions, retention, and graduates
• Conduct an annual comprehensive assessment of Project Rebound programming and services
• Assist in the search for additional grants and other funding sources to help the program expand
• Assist in the coordination and facilitation of volunteers and program participants to ensure the successful operation of the program
• Keep up-to-date on carceral and education policy and research that could affect Project Rebound students;
• Stay informed about best practices in the field of reentry services and make recommendations for program enhancements
• Support and assist Project Rebound Director
• Assist in the management of the program budget and financial resources to ensure sustainability

2. Retention

• Maintain regular communication and mentor Rebound students in order to provide counsel, experience-based advice, and additional customized support as needed to help students succeed
• Connect students with appropriate on-campus and off-campus resources that address students’ educational, social, and academic development needs
• Develop and implement activities that will foster social/personal development and workshops that will foster life/career skills needed to succeed post-graduation
• Encourage student community service and civic engagement
• Inspire an environment of leadership, academic excellence, and respect
• Develop workshops and training programs to educate the CSUMB community
• Coordinate orientations for newly admitted Rebound students, and participate in opportunities to table during different campus events
• Create opportunities for Rebound students to build community within the program, campus, or statewide;
• Support with the marketing and promotion of events, program mission and values
• Communicate with parole and probation on behalf of current and prospective Rebound students when necessary (both adults and juveniles)
• Provide letters of support where appropriate for student scholarships, graduate school applications, and job recommendations, as well as for student academic appeals such as financial aid SAP petitions and reinstatement petitions
• Oversee the delivery of direct financial support services such as books, school supplies, transportation, meals, application and test fees, graduation costs, regalia, etc., based on available resources

3. Recruitment and Outreach

• Assist in the development and implementation of recruitment, outreach, awareness, and strategic plans to advance the mission of Project Rebound and build recruitment pathways for currently and formerly incarcerated people
• Provide support to help prospective students prepare, apply, and matriculate, which may include assisting in developing an admissions plan, applying for admission and financial aid, and completing the steps needed to enroll
• Support prospective students to remove obstacles to academic enrollment (e.g., filing appeal forms for admissions, loan rehabilitation, probationary forms, etc.) and providing letters of support where appropriate
• Collaborate with community stakeholders, including government agencies, educational institutions, and nonprofit organizations, to build partnerships and recruit prospective students
• Represent Project Rebound in the community to increase prospective student awareness through public speaking engagements, meetings with community leaders and organizations, and other outreach activities
• Conduct educational outreach and implement informational workshops for prospective Rebound

students in local prisons, as well as community-based organizations and transitional living spaces that serve the reentering population

• Respond to all inquiries
•  

Other Functions:

Performs other job-related duties and special projects as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

Working knowledge of the principles of individual and group behavior; procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior.

Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi‑aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.

MINIMUM QUALIFICATIONS:

Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related.

PREFERRED QUALIFICATIONS:

The ideal candidate in this role should have direct experience with incarceration and a minimum of one-year experience working with currently or formerly incarcerated individuals. Knowledge of behavioral, emotional, social, academic trajectory of at-risk and diverse students and familiarity with the Project Rebound program, the CSUMB campus and tri-county resources are preferred. Exhibits empathy and cultural sensitivity, with strong communication skills for effective advocacy and participant support. Has a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Experience establishing and maintaining cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts. Demonstrates leadership and collaborative abilities, motivating participants and fostering a community that encourages growth and learning. General knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques, and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations.

Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas.  Can combine knowledge of higher education and criminal justice with social work expertise, adept in program planning, case management, and counseling for formerly incarcerated individuals. Skilled in mobilizing community resources, grant writing, and building partnerships to support participant reintegration and academic success. Experience utilizing data analysis and critical thinking for program evaluation, adapting strategies to overcome barriers and meet participant needs. Experience succeeding in overcoming barriers similar to those confronting the project’s target population (i.e., a formerly incarcerated person).

Technical fluency with Microsoft Office Professional Suite; Oracle-PeopleSoft/CMS baseline information system; Access; Hyperion (Brio); TMA, or similar maintenance management system; and Google Suite (e.g., Drive, mail & calendaring) programs. Experience working with diverse populations in an academic environment.

SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:

• All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
• The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment.
• The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083  as a condition of employment. 
• This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards.
• This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.
• This position is designated as a Campus Security Authority (CSA).  The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107.
• Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.
• May require occasional evenings and/or weekend work.

PHYSICAL ENVIRONMENT:

Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time.  May require travel between campus offices and off-campus locations. 

The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.  

BENEFITS/PERKS: 

CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary. As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information.

APPLICATION PROCEDURE:

For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.

CSUMB is not a sponsoring agency for staff or management positions.

Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu. All employees must be eligible for employment in the U.S.

GENERAL INFORMATION:

CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/.

CSUMB is a smoke and tobacco-free campus.

EQUAL OPPORTUNITY EMPLOYER:

CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.