Job Summary

Reporting to the University Registrar and receiving work lead direction from the Lead Transfer Credit Technical Analyst, the Transfer Credit Analyst is responsible for performing a variety of tasks related to accurate transfer credit analysis and encoding articulation/transfer credit rules in PeopleSoft programming. Working independently, the incumbent is responsible for determining the validity of transfer credits through a review of articulation agreements and programming rules in PeopleSoft to apply the transfer credit to student records. In this role, the incumbent must understand Title 5, CSU/SJSU academic advising, admissions, and graduation policies and procedures. Responsibilities include analysis of articulation and updates for course-to-course, general education, American Institutions, advanced placement, and transferability databases. The analysis includes accuracy and error reporting to guide improvement planning. The Analyst is knowledgeable about articulation, articulation data sites, and SJSU curriculum, requiring a broad understanding of general education and course-to-course articulation requirements. This position supports transfer credit for regularly enrolled San Jose State students at the point of admissions and is also responsible for assisting SJSU Online recruitment prior to admissions. The Transfer Credit Analyst serves as a point of contact for SJSU Online Enrollment Counselors and prospective students.

Key Responsibilities

• Serve as the transfer credit rule writer to analyze and interpret various external and internal data sources such as ASSIST, TES, and SJSU’s articulation website to accurately classify external courses for articulation mapping
• Research and report discrepancies and/or conflicts in ASSIST, TES, and SJSU’s articulation website to the Articulation Office
• Gather, organize, and evaluate data from transcripts and OnBase to set priorities for transfer credit rule development and determine appropriate action
• Run and analyze queries as needed to ensure the accuracy of written transfer rule updates and troubleshoot issues that may arise
• Write transfer credit rules in PeopleSoft (one-to-one, combinations, wildcards, non-transferable, multiple courses) for community colleges, CSUs, UCs, and out-of-state schools identified for students
• Verify that all transfer credit rules have appropriate prefixes and effective date rows
• Once written, evaluate the correctness of rules using the California State University Common Management System (PeopleSoft Non-Production) and data collected from SAMI (Student Affairs Multi-Interface Gateway)
• Consult and troubleshoot issues with transfer credit rules assigned by the Lead Transfer Credit Analyst
• Work closely with SJSU Online Enrollment Counselors and prospective students to help determine admissibility into SJSU Online majors/degrees

Knowledge, Skills & Abilities

• Ability to communicate with constituents in a professional and respectful manner
• Working knowledge of principles of university transfer credit practices
• Working knowledge of, or ability to gain knowledge of, degree requirement/academic advising reports
• Working knowledge of, or ability to gain knowledge of various data sources (PeopleSoft, ASSIST, TES, SJSU Articulation website, external college catalogs, SAMI, OnBase) used in the validation of transfer credit
• Working knowledge of applicable university infrastructure, policies, and procedures as related to articulation, transfer credit, and graduation requirements
• Ability to understand problems from a broad perspective and anticipate the impact of problems and solutions on other areas
• Ability to independently interpret and apply a variety of policies and procedures where specific guidelines may not exist
• Ability to perform accurately in a detail-oriented environment
• Ability to carry out complex assignments without detailed instructions
• Ability to reason logically and analyze data in support of organizational objectives
• Ability to make independent decisions and exercise sound judgment
• Ability to establish and maintain effective working relationships within and outside the work group
• Ability to collaborate on protocol, standards, and best practices in a team setting
• Ability to assist other employees in technical and procedural activities
• Ability to collect, compile, analyze, and interpret data

Required Qualifications

• A bachelor's degree and/or equivalent training
• Administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs

Preferred Qualifications

• Experience with student advising or transcript evaluation
• Two (2) years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs

Compensation

Classification: Administrative Analyst/Specialist – Non-Exempt
Anticipated Hiring Range: $5,000/month - $5,250/month
CSU Salary Range: $3,879/month - $7,488/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

All applicants must apply within the specified application period: November 7, 2024 through November 21, 2024. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel
jobs@sjsu.edu
408-924-2252

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu.

Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).