Job Summary

The Student Athlete Resource Center Department at San José State University supports the academic mission of the University and collaboratively works with the campus community to enhance student success.

Reporting to the Associate Director of Student Athlete Resource Center (SARC), the Athletic Academic Coach provides academic coaching, counseling, analysis, and assessment to student-athletes. The coach also supports students in helping them understand California State University (CSU), San José State University (SJSU) requirements relating to their degree requirements; and Mountain West Athletic Conference, and National Collegiate Athletic Association (NCAA) athletic requirements. The Athletic Academic Coach develops, coordinates, implements, and assesses academic support and other retention services and programs for student-athletes in accordance with University policies, NCAA, and athletic conference rules and regulations. The functions and responsibilities of this position include serving as a liaison to the coaching staff of assigned teams and assisting with the development and monitoring of academic support programs of the Gadway and YUH Academic Centers.

Key Responsibilities

•  Provide holistic academic coaching and support to a cohort of students
• Develop and implement an asset-based and strengths-based approach while using a case management strategy to establish a working relationship that includes regular meetings, careful documentation, tracking of student progress, and assessment of student success.
• Reinforce college-based and other success centers’ orientation of students to their academic requirements (MyProgress, Catalog), academic planning tools (MyPlanner, Roadmap), and campus resources.
• Liaise with college-based success centers and the undeclared student success center to ensure students are enrolled in appropriate courses and making progress toward their degree.
• Contribute to service-delivery function of department by promoting student-athletes’ success through retention programs such as summer bridge
• In conjunction with college and other student success centers, monitor academic progress by leveraging early support systems [EAB Navigate (Spartan Connect) progress reports] and implement systems that offer timely interventions to support student needs
•  Monitor student-athletes’ academic progress toward degree, including initial and continuous eligibility by monitoring academic records to meet SJSU, Mountain West Conference, and NCAA requirements
• Provide coaching to students on courses and major selection
• Update student athletes’ data on official records, and collaborate with Undergraduate Admissions and the Academic Eligibility Coordinator to monitor all student athletes’ continuous eligibility to practice and compete in intercollegiate sports
• Prepare and submit regular reports on progress and status of SARC programming
• Interpret and explain policies to staff members and provide clarification on policies and procedures to SJSU offices and representatives from other colleges and departments
• Provide support to students by communicating with coaches and other Department of Athletics staff as needed to support academic performance

Knowledge, Skills & Abilities

•  Basic principles of individual and group behavior, and techniques and methods of interviewing/connecting with students for the purposes of effective holistic academic student support
• NCAA policies and procedures related to academic support
• Asset-based and strengths-based approaches to academic coaching
• Student development theories and principles, retention strategies, and program development
•  Strong coaching skills, including demonstrated excellence in active listening and in helping individuals with problem identification, problem solving, conflict resolution, decision making, and use of campus resources
• Effective communication skills (both written and verbal) with individuals/groups. Ability to present clear and concise information. Excellent customer-service skills
•  Motivate and advocate for students
• Recognize and refer students to appropriate student services and resources in a timely manner, and keep good working relationships with the units providing these student services/resources
• Work independently and maintain cooperative working relationships with students, staff and faculty; function as part of a team
• Be flexible and manage multiple projects simultaneously. Meet deadlines

Required Qualifications

• Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related
• Three years of progressively responsible professional student services work experience
• A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience
• A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal

Preferred Qualifications

• Master’s degree in Counseling, Higher Education, College Student Personnel, Social Work, Education, or a directly related field
• Demonstrated NCAA knowledge and work experience in the academic support of student-athletes and athletic academic eligibility
• Demonstrated written communication skills with a strong customer service background in a student-athlete focused educational setting with collegiate coaches, faculty and staff
• Demonstrated work experience in CSU/SJSU General Education and overall undergraduate degree requirements
• Experience with PeopleSoft and/or customer service based technology systems

Compensation

Classification: Student Services Professional III
Anticipated Hiring Range: $5,416/month - $/5,687month
CSU Salary Range: $5,276/month - $7,517/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

This position is open until filled.

Contact Information

University Personnel
jobs@sjsu.edu
408-924-2252

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu.

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).