Type of Appointment: Full-Time, Probationary

Collective Bargaining Unit: California State University Employees Union - Unit 7

Job Classification: Community Service Specialist I

Anticipated Hiring Amount: Up to $4,144

Work Hours: Compressed work schedule including nights & weekends

 

THE DEPARTMENT:

The University Police Department (UPD) is responsible for law enforcement, physical security, public safety, and emergency response at Cal Poly Pomona. The department is staffed by trained police officers, professional civilian staff, and auxiliary personnel, operating 24 hours-a-day, year-round. The police officers of the UPD have statewide police authority and are vested with the same law enforcement powers and policing responsibilities as municipal police and sheriff departments in any California community. The department serves as the "first responder'' for a broad range of crisis issues on the campus include medical aid call, injuries, and environmental emergencies. The department is responsible for response to all emergencies, crime reports, and investigations on campus (except homicides and missing persons per the Kristin Smart Act). In addition, the department offers a wide range of programs and services designed to enhance the safety and security of the community and support the mission of the university. These responsibilities are carried out through a set of core values that reflect commitment to the highest standards of excellence and incorporate the community oriented and 21st Century policing philosophies. The Parking & Transportation Services Division is dedicated to maintaining accessible and user-friendly parking and transportation facilities and services. The objective is to manage parking resources efficiently so that students, faculty, staff, and visitors can park conveniently. We also maintain commuter programs, promote transportation alternatives, mitigate traffic congestion, and reduce parking demand through a variety of ridesharing programs, services, and incentives. The University Police Department and Parking & Transportation Services are part of the Student Affairs Division whose mission is to build inclusive communities, cultivate holistic wellbeing, and advance student success, incorporating the values of collaboration, inclusivity, integrity, innovation, and student-centeredness.

 

DUTIES AND RESPONSIBILITIES:

Security Services

• Patrols campus on foot, bike, or vehicle to protect campus community and visitors from hazards such as fire, theft, vandalism, trespassing and other crimes.
• Assist in the enforcement of campus rules and regulations; and reports hazardous conditions.
• Opens, closes, secures, and monitors campus facilities; identifies and notifies UPD of suspicious activities; notifies police, fire or medical services when needed.

Public Safety Support

• Provides support and assistance to the UPD which may include providing back-up support for dispatch, records, and evidence bureau.
• Assist with training and public speaking on crime prevention techniques and drug awareness.
• Monitors lighting, telephones, alarms and other safety equipment throughout the campus to ensure they are functioning properly; participates in emergency response as needed; takes incident/accident reports and responds to these situations as needed.

Parking Support

• Enforces parking rules and regulations through issuing and selling parking permits, patrolling parking lots and issues citations for parking and other standing violations, as appropriate.
• Appears in court for parking-related citations; and direct vehicle and pedestrian traffic during peak hours, special events, emergencies, and as needed.

Campus Community

• Support Assists in the physical logistics for campus special events and emergencies and staff the visitor kiosk.
• Provides general information and assistance to the public; and provides escort and citizen assistance.

 

QUALIFICATIONS:

• High School Diploma/GED - High school diploma or equivalent and three to six months related experience would normally achieve these entry qualifications.
• Valid Driver License and in State
• Entry to the first level within this classification requires high school level reading and writing abilities and possession of a California Driver’s License. The nature of the duties may also require successful completion of a background check, physical and psychological exam and/or the ability to attend Police Officers Standards & Training (P.O.S.T.) programs related to public safety support and dispatch activities. Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential.
• Working knowledge of applicable procedures and regulations related to campus security, public safety, and parking. Working knowledge of alarm and radio systems. Ability to detect and respond appropriately to potential hazardous or crime situations. Ability to observe and recall details and incidents.
• Ability to act and resolve parking and traffic problems. Ability to write standard incident reports in a clear and concise manner. Ability to interact effectively with a wide range of individuals including the campus community, general public and law enforcement personnel. Ability to handle sensitive situations with tact and confidentiality

 

PREFERRED QUALIFICATIONS:

• Minimum one year of experience
• Time management, problem solving, conflict resolution, and community relations skills
• Self- motivated
• Ability to work well with diverse population
• Supports the mission and values of the department and university

 

Equity, Diversity, and Inclusion

At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success.

We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community.

More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website.

 

Out of State Work

The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to the California State University Out-of-State Employment Policy.

 

Background Check

Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to the California State University Background Check Policy.

 

CSU Classification Salary Range

This position is part of the (CSUEU) bargaining unit 7. The CSU Classification Standards for this position are located on the CSU Classification Standards website. The CSU Salary Schedule is located on the CSU Salary Schedule website. The classification salary range for this position according to the respective skill level is: minimum $3,680 and maximum $5,310 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position.

 

Employment Eligibility Verification

Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go the I-9 Acceptable Documents website.

 

Child Abuse/Neglect Reporting Act (CANRA)

The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Read more at the California Child Abuse and Neglect Reporting Act policy.

 

Security & Fire Safety

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at the Cal Poly Pomona’s Annual Security Report and Cal Poly Pomona’s Annual Fire Safety Report.

 

Pay Transparency Nondiscrimination

As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster.

 

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. For more information, go to Employment Notices.

 

Equal Employment Opportunity

Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement.

 

Other Notices

For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page.