Job Summary:

Student assistant for the Music Department Box Office. The expected start date is September 24, 2024. The student assistant shifts being offered are either Tuesdays and Thursdays OR Monday, Wednesday, and Friday’s. The shifts are from 12 Noon to 3:00 PM. *In addition to the normal office hours shifts, 8 additional 3-hour shifts are required and part of the job position.

The applicant is required to work 8 of the following evening shifts. Details are to be discussed with applicant. Shifts are 3 hours and may require standing for long periods of time.

October 9 (Wednesday) Symphonic Band: 6:00 PM
October 29 (Tuesday) Mariachi: 6:00 PM
November 7 (Thursday) CMS Showcase: 6:00 PM
November 14 (Thursday) Opera: 6:00 PM
November 25 (Monday) Small Ensembles: 6:00 PM
November 27 (Wednesday) Symphonic Band: 6:00 PM
December 4 & 5 (Wednesday & Thursday) Holiday Gala: 5:00 PM

Duties include:
- Support the Box Office Window (PA 145), selling tickets and answering questions.
- Cashiering for event tickets, customer service for students, faculty, and patrons.
- Assist the Box Office Manager and staff in performing general office operations to include but not limited to answering phones, reception, filing, copying, on campus deliveries, disseminating poster promotions, word processing, and troubleshooting ticketing program issues.
- Other duties as assigned.
- Social Media
- Must pass a CSUSB background check and the Cash Handling course must be completed by applicant.

Responsibilities include, but are not limited to:

- Support the Box Office Window (PA 145), selling tickets and answering questions.
- Cashiering for event tickets, customer service for students, faculty, and patrons.
- Assist the Box Office Manager and staff in performing general office operations to include but not limited to answering phones, reception, filing, copying, on campus deliveries, disseminating poster promotions, word processing, and troubleshooting ticketing program issues.
- Other duties as assigned.
- Social Media
- Must pass a CSUSB background check and the Cash Handling course must be completed by applicant.

Minimum Qualifications: 

- Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.

- Special Qualification: Admission or registration as a CSU student.

- As a Bridge Student Assistant, the student need not be registered as a student, but must have been enrolled as a CSU student the previous term and is registered for the following term.

Required Qualification

- Maintain a 2.0 G.P.A. or greater per semester and cumulative

- Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)

- International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate

- Eligible to work in the United States

- Payroll Requirement: Social Security Card

Preferred Qualifications 

- Maintain excellent attendance; be punctual and reliable.
- Be self-starter and team player that possess high ethical and confidentiality standards; must be reliable and dependable.
- Ability to communicate effectively, confidently, and clearly with a diverse group of people, face-to-face.
- Must be detail oriented and can multitask.
- Understand and perform proper face-to-face patron etiquette, be a people pleaser, and maintain a positive attitude. (Being multilingual is a plus.)
- Ability to work both in a team or individual environment with a positive and welcoming attitude.

Compensation and Benefits:

Student Employment Anticipated Hiring Range: $16.00 per hour.

The compensation offered will consider internal equity and experience among other factors.

Position Information:

Work status: Part-Time, Temporary, Seasonal

Academic year available hours: Monday through Friday (8:00 am – 5:00 pm).

Summer available hours: Monday through Thursday (7:00 am - 5:30 pm).

This is an 'On-Campus Only' position. Student Employees are not eligible to telecommute at any time.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

Conditions of Employment

I-9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodation to applicants and employees with disabilities. Applicants with questions about access or requiring reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.

Smoking

CSUSB is a smoke and tobacco-free campus.  See policy https://calstate.policystat.com/policy/6591951/latest/.

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act