Systems Analyst – Admissions Operations

Department of Admissions
Job #542809

First Review Date: Tuesday, December 17, 2024

Open Until Filled

At Cal Poly Humboldt, bold hearts and open minds shape the future.

Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world.

Cal Poly Humboldt is proud to have over 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs — all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt.

Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state.

Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field.

(Job #542809) Administrative Analyst/Specialist I – NE, Systems Analyst – Admissions Operations, Salary Range: $3,879 - $7,488 monthly. This is a full-time, benefited, non-exempt, 12-month pay plan permanent position with a one-year probationary period in Department of Admissions. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits.

Position Summary:

Working under general direction of the Director of Admissions, the Systems Analyst will support the Office of Admissions with providing timely and effective services regarding all aspects of admissions processing systems. The position is the primary point of contact for inquiries regarding the use of Peoplesoft application and related admissions functionality, troubleshooting and resolving issues, communication, and documentation. Admission applications involve high visibility, coordination at the CSU-system level (Chancellor’s Office, systemwide calls, etc.), and broad impact within and beyond campus, to all prospective students and their families.

The Systems Analyst will collaboratively determine methods to meet enrollment goals effectively and efficiently to ensure successful implementation of related systems, including but not limited to: Cal State Apply enhancements, communication systems (Slate), PeopleSoft upgrades/fixes, and future related initiatives.

Key Responsibilities:

Systems Configuration and Maintenance – 40%

• Configure, test, and maintain specialized systems and functions supporting admissions and application processing.
• Update application due dates and handle rollover of admissions cycles.
• Configure, load, and maintain exports to align with updates in admissions processing for each cycle.
• Develop a comprehensive understanding of Liaison functionality to ensure smooth operations.
• Maintain organizational data and resolve errors in application datasets, integrating Chancellor’s Office updates.
• Maintain the WebAdmit portal, ensuring functionality and user access.
• Implement custom changes within WebAdmit as needed to address statewide, campus, or program-specific requirements.

Data Analysis and Reporting – 30%

• Analyze and interpret admissions data errors, determining causes (user-error, systemic issues, or incorrect code).
• Organize ad-hoc and routine application and admissions reporting (ERSA, Director requests, etc.), ensuring data integrity.
• Oversee the weekly SSN Rematch process and manage bi-directional data transmission between WebAdmit and campus systems.
• Administer redirection processes in line with CSU systemwide policies.
• Organize and distribute Invite & Coupon Codes.

Cross-Functional Collaboration and Support – 25%

• Collaborate with the Coordinator of Systems for Recruitment & Retention on data mapping, integrations, and workflow functionality.
• Work with IT to develop, test, and implement new business practices and changes.
• Provide support in leveraging CRM (Slate) and other technologies to enhance recruitment and retention.
• Align graduate admissions processes with broader enrollment management and student communication efforts.
• Participate in relevant meetings or committees.
• Create process guides and documentation for admissions systems.
• Join CSU systemwide modules, explore new PeopleSoft functionality, and recommend/implement changes.

Other duties as assigned – 5%

Knowledge, Skills, and Abilities Associated with this Position Include:

• Basic knowledge of integrating systems, troubleshooting errors, and ensuring smooth data transmissions, and ability to adapt those processes within admissions systems.
• Ability to analyze and interpret data errors (e.g., user errors, systemic issues, incorrect code), ensuring data integrity across systems.
• Knowledge of database queries, tables, and processes.
• Knowledge configuring, testing, and maintaining specialized systems.
• Knowledge of Microsoft Windows and Microsoft Office including Microsoft Excel, Word, and Outlook.
• Ability to organize and plan work and projects including handling multiple priorities.
• Capable of making independent decisions, exercising sound judgment, and prioritizing tasks effectively in a dynamic environment with multiple projects.
• Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit.
• Ability to communicate effectively with a diverse population.
• Ability to establish and maintain working relationships with staff, students, and faculty from diverse backgrounds.

Minimum Qualifications:

1. Equivalent to graduation from a four-year college or university preferably in a related field of study including data science, and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

Preferred Qualifications:

1. Knowledge of Admissions rules and regulations

Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button:

• Letter of Interest
• Resume or Curriculum Vitae
• Contact information for at least three professional references

Application Deadline: The deadline to submit application materials for first review is on Tuesday, December 17, 2024. This position is open until filled.

Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626.

We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies.

Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.

Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed.

CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu.

Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment.

CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS)

Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information.  Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position.

Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu.

Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status.  Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.

Class Code: 1038
Publication Date: December 3, 2024