Job Summary

Under the general direction of the Director of Academic Employee and Labor Relations, and Associate Vice President of Faculty Affairs, the Conflict Resolution Manager is responsible for evaluating, investigating, and resolving academic employee conflicts, disputes, and other conduct of concern. Provides conflict resolution education training and awareness to academic employees and academic administrators. Mediates disputes, provides conflict coaching and tools to resolve workplace conflicts and disputes. Provides community building through restorative justice practices and principles for academic unit employees and academic administrators.  Provides support to the Director of Academic Employee and Labor Relations, to address academic employee concerns/disputes before they escalate to other offices on campus. 

Key Responsibilities

• Responsible for evaluating, investigating, and resolving academic employee conflicts, disputes and other conduct of concern refereed from the Office of Equity and Compliance, Ombuds, and other relevant offices.
• Develop and conduct training on conflict resolution strategies and on workplace policies and procedures.
• Support the Academic Labor and Employee Relation Department in addressing and resolving employee complaints/concerns.

Knowledge Skills and Abilities

The candidate possesses strong organizational and analytical skills, along with the ability to handle confidential information with discretion. They excel in both verbal and written communication, demonstrating impartiality and the ability to project it effectively. With experience working in Higher Education, they have a solid understanding of Human Resource practices and principles. They are committed to diversity, equity, and inclusivity, and have knowledge of federal and state employment laws, as well as the Education Code, or are willing to be trained. Additionally, they have experience working in a unionized environment and have demonstrated the ability to prepare complex reports and create effective presentations. They have a proven track record of interacting successfully within culturally and ethnically diverse communities and thrive as a collaborative team member.

Ability to communicate with an ethnically and culturally diverse campus community.  Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.  Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

Bachelor's Degree from an accredited four-year college or University in a relevant discipline and a minimum of one year demonstrated experience in conflict resolution practices including, but not limited to Employee Relations Complaints, incidents, and/or grievance investigation and resolution, alternate dispute resolution programs, and restorative justice programs.

Physical Summary

• Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).

Department

Academic Employee and Labor Relations

Classification

Administrator I

Compensation

Hiring Range: The hiring range for this position is $6,589 - $7,917 per month commensurate with candidate's education, experience, skills, and training.

CSU MPP Compensation Summary Range:  The MPP Comp Summary Range for this position is $6,589 - $9,884 per month.

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

Benefits

This is a management level position with an attractive benefits package, which includes a vacation accrual rate of 16 hours per month, and excellent choice of medical, dental, and vision insurance, long term disability coverage, life insurance, educational fee waiver, and retirement benefits.

Duration of Appointment

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.

PLEASE FILL OUT THE APPLICATION COMPLETELY                                                                   

It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Additional Information

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Equal Employment Statement

California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.