SAC Operations Coordinator

Gutswurrak Student Activities Center/Cal Poly Humboldt Presents
Job #541826
First Review Date: Thursday, October 10, 2024

Open Until Filled

At Cal Poly Humboldt, bold hearts and open minds shape the future.

Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world.

Cal Poly Humboldt is proud to have over 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs — all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt.

Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state.

Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field.

(Job #541826) Administrative Analyst/Specialist I-E, SAC Operations Coordinator, Salary Range: $4,598 - $8,318 monthly. Hiring Range: $4,598 - $4,828 monthly. This is a full-time,  benefited, exempt, 12-month pay permanent position with a one-year probationary period in the Gutswurrak Student Activities Center Department. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits.

Position Summary:
Under general supervision of the Gutswurrak Student Activities Center (SAC) Associate Director, the SAC Operations Coordinator oversees overall technical support of SAC and Cal Poly Humboldt Presents operations, including providing on-site lead direction and training to intermittent hourly and student assistant staff for sound and lighting functions, facility set-up and reset coordination, and other event production requirements. The SAC Operations Coordinator will serve as the primary professional staff contact for student union technical and facility operations, including frequent weekends and nights. Through a variety of interactions with a broad range of the public including students, staff, faculty, and community members, the SAC Operations Coordinator ensures that the highest level of customer service is maintained, and that student union facility and event operations are carried out in accordance with established policies and procedures.

Key Responsibilities:

35% - Lead operations and daily services of the Gutswurrak Student Activities Center (SAC)

• Ability and willingness to work a flex schedule that requires frequent evenings and weekends, including frequent shifts that last 10 to 14 hours long.
• Continue to follow the changes in industry standards for student centers to keep the SAC procedures current with industry standards.
• Design and implement daily operational plans for SAC facilities, staff, and services in collaboration with the Associate Director. Oversight of SAC opening, ensuring space is reset and ready for daily use.
• Oversee operations and equipment maintenance of all SAC public spaces including but not limited to Lumberjack Lounge, Arcade, Gaming Lounge, South Lounge, West Lounge and Kate Buchanan Room (Student Lounge, Commuter Lounge and Movie Lounge), as well as oversight of University Quad and balcony areas.
• Maintain communication and coordination with the Associate Director of SAC for recommended operational adjustments and necessary maintenance.
• Participate in planning activities within the unit, as well as in external committees, to provide analysis and feedback for event programming and operational plans.
• Develop and recommend changes to department policies and procedures. 
• Plan, schedule movement, and maintain SAC inventory.

35% - Lead logistical and technical support for SAC and Cal Poly Humboldt Presents events.

• Analyze event logistical and technical needs for the Student Activities Center and Cal Poly Humboldt Presents events.
• Develop event plans to ensure the proper level of staffing, sound reinforcement, AV, theatrical lighting, security, and other event needs are met to the satisfaction of the contractual obligation or the parties involved. Create event schedules that include load-in/sound check times, stage set-ups, and other production requirements.
• Contact and engage outside vendors for events, including sound and lighting consultants and contractors, as deemed necessary through consultation with the SAC Associate Director for the successful implantation of the event plan.
• Determine event production staffing requirements, schedule appropriate student assistant work crews ranging in size from two to fifty people.
• Provide lead direction for work crews ranging in size from two to forty people consisting of student assistants and non-student, hourly workers, including stage technicians, to facilitate general operations, room, venue, and event set-ups.
• Create production and crew budgets for events and operations, analyze event plans to implement most cost-effective use of production funds.
• Plan and implement logistical details with the artist's representatives as necessary. Develop and provide logistical planning recommendations to artist managers and SAC Associate Director as necessary. 
• Analyze events to make changes for efficiency.

5% - Lead logistical and technical support for Cal Poly Humboldt Campus Wide Events        

• Participant on the planning committees for a limited number of campus wide events such as Lumberjack Weekend, College Colors Day, etc.

• Collaborate on event plans to ensure the proper level of staffing, sound reinforcement, AV, theatrical lighting, security, and other event needs are met to the satisfaction of the contractual obligation or the parties involved. Create event schedules that include load-in/sound check times, stage set-ups, and other production requirements.
• Contact and engage outside vendors for events, including sound and lighting consultants and contractors, as deemed necessary through consultation with the committee and the SAC Associate Director for the successful implantation of the event plan.
• Determine event production staffing requirements, schedule appropriate student assistant work crews ranging in size from two to fifty people.
• Provide lead direction for work crews ranging in size from two to forty people consisting of student assistants and non-student, hourly workers, including stage technicians, to facilitate general operations, room, venue, and event set-ups.
• Create production and crew budgets for events and operations, analyze event plans to implement most cost-effective use of production funds.
• Plan and implement logistical details with the artist’s representatives as necessary. Develop and provide logistical planning recommendations to artist managers, the committee and SAC Associate Director as necessary.

20% - Direct oversight of student assistants and hourly, non-student staffing.

• Shared responsibility for interviewing, and scheduling of student assistant staff for daily SAC and Cal Poly Humboldt Presents event support. Train staff in applicable production functions and safety procedures.
• Provide lead oversight and work direction, as well as professionals development and leadership opportunities, to student assistants and intermittent hourly staff in the daily operations and services of the SAC and Cal Poly Humboldt Presents events.

5% - Other Duties as Assigned

Knowledge, Skills, and Abilities Associated with this Position Include:

• Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations, including working knowledge of methods and problems related to sound, lighting, and staging production areas.
• Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty, including lighting and sound equipment operations and safety requirements and standards related to facility set up, AV, and stage operations.
• Working knowledge of operational and fiscal analysis and techniques.
• Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved including the ability to organize and plan work to meet schedules and deadlines.
• Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations.
• Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively.
• Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form.
• Ability to train others on new skills and procedures and provide lead work direction.
• Experience working with a diverse group of individuals.
• Skill in working as a team member and collaborating with others to achieve required results.

Minimum Qualifications:

1. Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
2. Must possess a valid California Driver’s License.

Preferred Qualifications:

1. Equivalent to two years of experience working for a theatre, entertainment venue, repertory or production company as a master electrician, lighting director or sound technician/engineer which has provided the applicant with the knowledge and abilities listed above.
2. Demonstrated ability to provide attention to detail.
3. Working knowledge of computer programs such as Microsoft Office including Word, Excel, Google Docs & Sheets, Adobe Acrobat Professional, and production software such as Vectorworks and/or Qlab.
4. Demonstrated strong customer service skills.
5. Thorough knowledge of applicable university infrastructure, policies, and procedures.
6. Experience working with college students in a university or college environment.

Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button:

• Letter of Interest
• Resume or Curriculum Vitae
• Contact information for at least three professional references

Application Deadline: The deadline to submit application materials is 11:55 p.m. on Thursday, October 10, 2024. This position is open until filled.

Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626.

We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies.

Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.

Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed.

CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu.

Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment.

CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS)

Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information.  Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position.

Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu.

Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status.  Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.

Class Code: 1038
Publication Date: September 12, 2024