About The University Corporation

The University Corporation is a non-profit auxiliary corporation providing commercial and administrative services to California State University, Northridge. Our mission is to provide services and solutions that address the needs of California State University, Northridge; to support the academic, research, and creative endeavors of its students, faculty, and staff; and to enhance the quality of campus life. https://www.csun.edu/tuc

Mission:

Empowering Families, Ending Violence and Developing Leaders

Overview: 

Reporting directly to the Advocacy Program Manager, the Lead Advocate plays a pivotal role in providing comprehensive support services to clients in need. This position requires a proactive approach in client advocacy, crisis intervention, and multi-disciplinary collaboration.

Responsibilities

Client Services & Hotline Support

• Maintain trauma-informed care and confidentiality
• Adhere to legal reporting requirements.
• Conduct intake documentation and ensure client needs are met promptly.
• Supervise and participate in hotline operations, including nights and weekends.
• Provide crisis intervention and emotional support
• Provide case management and linkages to resources
• Accompany survivors to medical and court/legal proceedings
• Coordinate with onsite service providers and assist in obtaining restraining orders.
• Ensure timely follow-up and expedited access to counseling services.
• Maintain accurate activity tracking forms and client records.
• Document all client interactions and referrals in timely manner
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Multi-Disciplinary Partnerships

• Advocate for clients with onsite partners.
• Act as a liaison between clients, law enforcement, medical professionals and other professionals to ensure clients’ needs are effectively addressed
• Support filing applications with the Victim Assistance Program.
• Enhance the Multi-Disciplinary Team (MDT) through assessment, implementation, and evaluation.
• Engage existing MDT members and recruit new members strategically.
• Coordinate client referrals across agency programs.
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Training and Workshops

• Provide cross-training to partner agencies and Sexual Assault Response Team members.
• Participate in volunteer recruitment and training initiatives
• Supervise and support other advocates as needed.
• Increase awareness of advocacy resources and materials

Qualifications:  Bachelor’s degree is a plus. Bilingual English/Spanish is required. Experience working with sexual assault survivors as a part of a Sexual Assault Response Team is strongly desired. If the selected candidate is not already certified by the state of California as a Sexual Assault Counselor advocate the candidate will have to attend the requisite training to obtain the certification. Must pass a Criminal Clearance. Must possess strong organizational skills and attention to detail. Must have excellent computer skills, including the ability to use both Mac and PC platforms and to use Microsoft Office and database programs.

Knowledge, Specialized Skills, and Abilities:  Must demonstrate the ability to use communication skills that successfully convey and obtain accurate and complete information in a respectful and caring manner.  Have a basic knowledge of body language and non-verbal communication.  Understand and demonstrate active listening skills.  Past teaching experience will be helpful in assisting clients improve and develop necessary skills to promote well-being.  Must be a critical thinker, reasoning, organizing and analyzing information so that problems are accurately understood and solutions are congruent with client’s capacities and outcome orientated.  Capacity to negotiate and collaboration to insure the client’s successful receipt of services. Demonstrate the skill of advocating for the needs and rights of people.  Must show a passion and sensitivity for trauma work. Demonstrated experience to maintain cooperative working relationships with others; be team oriented; coordinate/collaborate with professionals from multiple agencies whilst maintaining appropriate boundaries and client confidentiality.  Must demonstrate an acceptance and respect for cultural diversity in all its forms, including ethnicity, sexual orientation, abilities, and religious backgrounds and an ability to work collaboratively in an ethnically linguistically, and culturally diverse environment.

Pre-employment Requirements:

• County, State and Federal Criminal Checks
• Driving Record
• Education Verification
• Reference Check
• Access to a reliable vehicle, valid California Driver’s license and proof of automobile insurance
• Must Maintain personal cell phone

Physical Requirements and Work Environment:

Work is performed in an office setting with a low-to-moderate noise level; employee will need to utilize their personal vehicle for travel to and from meetings outside the office; employee must regularly communicate by telephone, written communications and in-person with staff, families served, partners, funders and other professionals; occasionally lift, carry and position objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay, Benefits, & Work Schedule

This position is employed through The University Corporation (TUC).

The anticipated hiring range: $18.27 - $25/hour

Full Pay range: $18.27 - $25/hour

Time Base: Full-Time

Benefits: Medical, Dental, and Vision

General Information

THE SELECTED CANDIDATE IS REQUIRED TO PASS A THOROUGH DEPARTMENT LIVESCAN AND BACKGROUND INVESTIGATION.

How to Apply

Please complete the online application/resume upload submission process to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process.

Application Screening begins Monday, July 22, and will continue until the position is filled.  

To be considered in the initial review, applications must be submitted before the date listed above.

Application submissions received after the application screening date will be reviewed at the discretion of the University.

For more detailed information on the application and hiring process, please view the link below:

http://www-admn.csun.edu/ohrs/employment/

Equal Employment Opportunity

The University Corporation is an Equal Opportunity Employer and prohibits discrimination based on race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Applicants who wish to request accommodation for a disability may contact the Office of Equity and Diversity at (818) 677-2077.

Strength United is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Service

Apply online at: 

https://cmshr.csun.edu/psc/HNRPRD/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL? &