FINANCIAL AID ADVISING COORDINATOR
Job no: 560266
Position type: Staff
Location: Los Angeles
Division/Equivalent: Los Angeles
School/Unit: Academic Affairs
Department/Office: Provost
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)
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Job No:560266; 07/19/2026 |
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Salary Range: $5,540 - $7,893/Monthly (Budgeted Hiring Salary Range: $5,540 - $6,128/Monthly) |
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Work Schedule: Full-Time, Monday – Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. |
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Essential Functions: Under the general direction of the Associate Director of Financial Aid, the Financial Aid Advising Coordinator is responsible for serving as a subject matter expert and developing effective and proactive advising strategies and solutions for all Financial Aid applicants and recipients. The Financial Aid Advising Coordinator shall also serve as the primary Advisor Lead and is responsible for performing program coordination, reviewing eligibility, responding to a high volume of requests for information, and shall serve as the main point of contact for walk-in and phone traffic. The Financial Aid Advising Coordinator will work directly with Financial Aid Advisors in the central office, Professional and Global Education (PaGE) and EOP to maximize and coordinate day to day operations. Other duties may also be assigned. The Financial Aid Advising Coordinator is responsible for providing on-campus and off-campus outreach, student and parent advising on all aspects of Financial Aid; particularly those with difficult circumstances and quickly understanding department policies for multiple, complex student aid programs. The Financial Aid Advising Coordinator is required to apply Federal, State, CSU Chancellor's Office Executive Orders, Institutional Policies, and Regulations to ensure compliance in all functions of the awarding of Financial Aid. |
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Required Qualifications & Experience: Graduation from a four-year college or university with preference in one of the behavioral sciences, social science, counseling, education, psychology, public or business or job-related field. Equivalent of three current years of professional coordinator related experience in Financial Aid or one of the student services program areas or in a related field. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field and may be substituted for one year of the professional experience. Current knowledge of Federal and State Financial Aid policies and regulations is required. Ability to read, interpret, and apply complex rules and regulations correctly and accurately. Ability to think independently and to make professional judgments. Ability to recognize, analyze, and resolve complex eligibility student cases and is sensitive to and responsible for the needs of the program requirements. Must be an effective communicator and have the ability to provide presentations and lead discussions in small and larger group settings. Literacy in using personal computers and various supporting software programs. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. A task may be included as part of the interview process. |
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Desired Qualifications: Knowledge of CSU and Cal State LA policies and procedures is preferred, but not required. Ability to use current Cal State LA integrated computer system. Knowledge of PeopleSoft, NSLDS, COD, CMS, On-Base Imaging System, Web Grants, and Blackbaud. |
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Closing Date: Review of applications will begin on August 2, 2026, and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. |
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The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. |
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