Join the vibrant community at California State University, Long Beach (CSULB)!

Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives.

As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference.

Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer.

Join the California State University (CSU) and explore career opportunities that advance student success and strengthen California’s future—offering competitive compensation, comprehensive benefits, and professional growth.

Job Summary

Under the general direction of the Associate Dean, Academic Programs, the Senior Program Success Specialist is responsible for the overall development, implementation, and administration of a broad variety of diverse educational programs offered through CPaCE. Strong administrative and communication skills are required for continual process improvement oversight, including the development and implementation and routine assessment of existing systems and operations with the goal of removing barriers to access for learners. The Senior Program Success Specialist will assess the educational needs of the campus with the goal of building degree and professional programs and pathways. Additionally, this role will act as one of the primary liaisons with campus partners to advance programs and initiatives that help meet enrollment objectives and support program and student success. The Senior Program Success Specialist is the communication conduit and representative, coordinating key activities and helping to prioritize resources to expand self-support opportunities at CSULB.  

Key Responsibilities

• Serve as the senior-most program developer under the Associate Dean, providing leadership and guidance to other program team members. Responsible for large, complex, and diversified program areas such as CPaCE’s degree programs, as well as certificate and other pathway programs as assigned.
• Prepare preliminary information for proposed new programs including program summary, budget, goals, marketing plan, research conducted, suggested fees, analysis of projected need for the program and audience it will serve, and a timeline for completion for review by Program Associate Dean.
• Collaborate with campus partners on strategic initiatives and best practices to ensure alignment with academic and institutional goals.
• Support the Senior Director of Marketing and Enrollment Management in the creation and operation of data dashboards to help track enrollment #’s, revenue and other key figures to capture college outcomes and measurements.

Department

CPaCE Academic Programs

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Classification

Extended Ed Specialist II

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

• Hiring Range: The hiring range for this position is $6,320 - $7,200 per month commensurate with candidate's education, experience, skills, and training.
• CSU Classification Salary Range: The CSU Classification Salary Range for this position is $6,320 - $9,014 per month.

Benefits

At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program reflects our commitment to your overall well-being.

To be eligible for full benefits, employees must be appointed at least half-time (.50 FTE) with an appointment lasting more than six months and one day. Benefits eligibility and offerings may vary based on appointment type, classification, and applicable collective bargaining agreement. Eligible employees may have access to a comprehensive benefits package that can include:

• Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Health Coverage: A variety of medical, dental, and vision plans.
• Retirement Plans: Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
• Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.

Candidates are encouraged to review the appropriate CSU Employee Benefits Summary for details specific to their position. Additionally, the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements base salary.

Knowledge, Skills, and Abilities

The ideal candidate is a self-motivated and highly organized professional with strong interpersonal, oral, and written communication skills, including the ability to write effectively and persuasively. They can successfully manage multiple projects simultaneously while collaborating with diverse campus stakeholders, community partners, and high-level contacts both within and outside the CSU system. With proven project management experience, they demonstrate the ability to take programs from initial concept through implementation, assessment, and refinement. They possess a solid understanding of self-support programs, both credit and professional development, preferably within a higher education setting, along with knowledge of policy development, budgeting, personnel management, and educational administration. Experience in adult education, distance learning, non-traditional education, and program development is highly desirable. The candidate thrives in a team environment, works effectively with diverse constituencies on and off campus, and maintains flexibility to manage a variable schedule, including attending off-site meetings, presentations, and events as needed.

Ability to communicate with an ethnically and culturally diverse campus community.  Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.  Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

•  Equivalent to a bachelor's degree preferably with courses in adult education and curriculum planning and three years of experience in planning classes and curriculum for higher or extended education programs including developing resources, budgets, marketing plans, and acting as a liaison with the community required.

Preferred:

•  Five or more years of demonstrated experience in planning and managing complex projects with a wide range of stakeholders and demonstrated experience working with a wide range of stakeholders in a dynamic and evolving setting.

• Bachelor’s degree, master’s degree.

• Experience with revenue generating programs, budgeting, and proposal development.

Application Procedures

Click “Apply Now” to complete the CSULB Online Employment Application.

Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Physical Summary

Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects (10 pounds or less).

Additional Information

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

Equal Employment Statement

Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.