Job Summary

The School of Social Work is seeking an Administrative Support Coordinator II to support the efficient operation of the Field Education Program and the School of Social Work. Reporting to the Director of Resources and Operations and receiving work lead direction from the Director of the School of Social Work, the incumbent will provide administrative support to the Field Director, faculty, staff, students, and internship agency partners.

Key Responsibilities

• Coordinate daily office operations, respond to student and agency inquiries, maintain student and program records, process expenses, and assist with academic and administrative requests
• Manage electronic databases and internship placement systems, provide technical support, track student and agency information, and assist with field course enrollment and placement activities
• Maintain practicum agreements, memoranda of understanding, agency files, student handbooks, policy documents, accreditation materials, surveys, and the School’s website
• Assist with internship, service-learning, advising, orientation, training, internship and job fair, and other School events, including facilities, catering, supplies, parking, registration, attendance, and event logistics
• Prepare meeting materials and summaries; coordinate with faculty, students, field instructors, agencies, Admissions and Records, Institutional Research, and other campus offices

Knowledge, Skills & Abilities

• Ability to communicate with constituents in a professional and respectful manner
• General awareness of emerging technologies, including artificial intelligence (AI), and a willingness to develop skills in their appropriate, responsible, and ethical use in a higher education environment, consistent with institutional policies and practices.
• Ability to communicate with constituents in a professional and respectful manner
• Ability to handle multiple work priorities, organize and plan projects. Must have organizational skills sufficient to handle heavy workload, multiple projects with frequent interruptions, and schedule changes
• Intermediate to advanced skill levels in a broad range of technology, systems and packages including but not limited to: Microsoft
• Office Suite, Adobe Acrobat, Google programs, PeopleSoft, Excel or Google sheets data functions, etc.
• Ability to use Learning Management Systems (i.e., Canvas)
• Ability to maintain and confidentially store sensitive and confidential FERP related information
• Knowledge of campus procedures, including experience, or ability to learn, (CMS) PeopleSoft campus system
• Thorough knowledge of professional general business office procedures and practices
• Ability to troubleshoot and solve most office and customer-related problems as well as software and technology platforms
• Ability to work with the general public, faculty, staff and students in a competent, diplomatic and open communication style;
• Ability to perform standard business math, calculate ratios, track financial data, and make simple projections
• Verbal skills sufficient to give clear, concise, and accurate information
• Intermediate to advanced knowledge of software applications such as Excel, database management systems, and other software used for database purposes
• Basic knowledge of budget policies and procedures
• Strong oral communication skills. Must possess excellent customer service and public relations skills
• Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies
• Working knowledge of or ability to quickly learn about the SJSU Campus programs, and ability to implement and manage information as it requires adjustment and change
• Ability to handle multiple work priorities, organize, plan work, events, and projects

Required Qualifications

• Completion of a high school program, technical/vocational program, or their equivalents
• Three (3) years of related office work experience

Preferred Qualifications

• Bachelor of Arts or Bachelor of Science
• Four (4) years of office experience including database experience

Compensation

Classification: Administrative Support Coordinator II
Anticipated Hiring Range: $5,219/month - $5,430/month (Step 10 – Step 12)
CSU Salary Range: $4,367/month - $6,362/month (Step 1 – Step 20)

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

All applicants must apply within the specified application period: November 2, 2026 through November 16, 2026. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

People and Culture
jobs@sjsu.edu

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu.

Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.

Equal Employment Statement

San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.