Job Title

Human Resource Services Operations Specialist

Classification

Administrative Analyst/Specialist - Exempt I

Auto Req. ID

559800

Salary Range

Classification Range $5,274 - $7,684 per month

(Hiring range depending on qualifications, not anticipated to exceed $5,274 - $5,878 per month)

Work Schedule

Monday - Friday, 8:00 AM - 5:00 PM

Why CSUF

California State University, Fullerton (Cal State Fullerton) is a leading public university committed to student success, academic excellence, and inclusive excellence. The university fosters a collaborative environment that supports teaching, research, and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education. Joining Cal State Fullerton means becoming part of a community dedicated to advancing student achievement, career success, and economic mobility.

Department

The Division of Human Resources and Inclusive Excellence is committed to the mission of meeting the needs of a multi-cultural campus community. Our highly qualified team of professionals is focused on providing human resource services and supports the University's goal to recruit and retain a high-quality faculty and staff. We seek an exceptional individual to join our Human Resource Services team as the Human Resource Services Operations Specialist (Administrative Analyst/Specialist - Exempt I). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Duties and Responsibilities

Reporting to the Assistant Vice President for Human Resource Services, the Operations Specialist provides comprehensive, confidential executive-level administrative, operational, project, and communications support. Serves as a trusted partner to the Assistant Vice President by managing executive operations, coordinating strategic initiatives, overseeing department communications, and supporting the efficient administration of Human Resource Services (HRS).

The Operations Specialist independently manages the Assistant Vice President's calendar, coordinates meetings and special events, monitors budgets and purchasing activities, supports departmental projects, and develops internal and external communications. The position serves as a central point of coordination for Human Resource Services, ensuring operational efficiency while maintaining a high level of discretion in handling confidential and sensitive information.

The Operations Specialist maintains broad knowledge of Human Resource Services functions, applicable employment regulations, CSU policies, collective bargaining agreements, and campus procedures to effectively interpret policy, resolve operational issues, and support division-wide initiatives. The Operations Specialist conducts research, analyzes data, develops recommendations, and contributes to the implementation of campus and CSU programs and strategic priorities.

The position requires exceptional organizational, analytical, communication, and project management skills; sound judgment; political acumen; and the ability to manage multiple competing priorities in a fast-paced, technology-driven environment. The Operations Specialist establishes and maintains collaborative working relationships with campus leadership, faculty, staff, students, the Chancellor's Office, external agencies, and community partners. Serves on university and systemwide committees and performs other duties as assigned.

Essential Qualifications

Bachelor’s degree from an accredited four-year college or university and/or the equivalent training and administrative work experience involving the study, analysis, evaluation, development or improvement of administrative policies, procedures, practices, or programs plus two years of related experience. Working knowledge of and the ability to apply standard theories, principles, practices, techniques applicable to the program or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skilled in research, development, and evaluation of policies and programs. Ability to collect, evaluate, and interpret data to develop sound conclusions and make appropriate recommendations. Expertise investigating and analyzing problems with broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.  

Preferred Qualifications

Skilled in leading, training, and mentoring administrative staff, student employees, and volunteers. Proficiency in current word processing, spreadsheet, and relevant software applications. Ability to handle confidential and sensitive information with discretion and maintain strict confidentiality. Ability to work independently and as part of a team and build relationships with various stakeholders. Flexibility to adapt to changing priorities and deadlines.

License/Certifications

A valid California driver’s license.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Benefits at a Glance

• An array of health plans that include prescription drug coverage
• Dental and Vision coverage
• Income protection benefits including life insurance and disability
• Retirement plan through CalPERS
• Tuition waiver for employees and dependents if eligible
• FlexCash (in lieu of health and dental)
• Employee Assistance Programs
• 15 paid holidays

See our CSUF Benefits website for additional information.

Additional Information

California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.  

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. 

California State University, Fullerton is not currently sponsoring any new H-1B petitions for staff, management, or faculty positions.

Effective October 1, 2025, the California State University (CSU) will implement a salary step structure for CSUEU-represented employees in bargaining units 2, 5, 7, and 9. This position may be subject to changes resulting from this implementation, in alignment with the provisions of the collective bargaining agreement.

Hiring Preference

On-Campus CSUEU Employees