Classification:   Student Services Professional III
Hours:  Full-time / 30 hours per week 
FLSA:  Exempt

Anticipated Hiring Salary Range:  $3,463 - $3,844* mo. for 12 months working an 10 month work schedule
CSU Salary Schedule
*CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs.

Priority Screening Date: June 10, 2026
Recruitment Status:  Open Until Filled - CSUMB Internal Only Recruitment

Employment with the California State University System

ABOUT CSUMB

California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement, CSUMB is part of the nation’s largest four-year public university system, California State University, which educates nearly 460,000 students every year. 

With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. 

The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.

As one of the 22 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean.

PURPOSE:

Under the general supervision of the Director of OtterCare and as a staff member of the Office of Student Life, the MSW Intern Supervisor & Care Coordinator performs highly complex case management duties such as direct support, risk assessment, internal/external referrals, outreach, training, education and documentation within various software systems. The caseload is in response to students struggling to provide for their basic needs who may be experiencing varying degrees of economic need and/or distress, including housing insecurity/homelessness, food insecurity/hunger, and other unforeseen circumstances that may be impacting their ability to be successful as a student. The Care Coordinator is responsible for the supervision of current  Masters of Social Work student interns.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following: 

MSW Intern Supervision and Development (40%)

• Lead the recruitment, onboarding, and orientation of MSW interns in partnership with the CSUMB Masters of Social Work Department.
• Assign intern caseloads based on skill level and educational objectives while ensuring compliance with CSUMB and CSWE field education standards.
• Provide regular weekly individual and group supervision with a focus on integrating theory with practice.
• Oversee and facilitate the completion and implementation of the Learning Agreement, ensuring alignment with the Council on Social Work Education (CSWE) core competencies.
• Mentor interns in demonstrating proficiency across all nine NASW competencies, including:
  • Ethical and professional behavior
  • Engagement with individuals, families, groups, organizations, and communities
  • Assessment of diverse clients and systems
  • Intervention strategies
  • Evaluation of practice outcomes
  • Policy practice for advocacy and justice
  • Advancement of human rights and social, economic, and environmental justice
  • Engagement in diversity and difference in practice
  • Professional use of supervision and consultation
• Conduct mid-year and final evaluations using field rubrics in coordination with university liaisons.
• Provide guidance to student interns on reflective journaling, research projects, and capstone assignments.
• Foster a supportive learning environment that centers equity, trauma-informed care, and student development.

Direct Student Care Coordination 

• Conduct 1:1 care coordination intake meetings with students experiencing basic needs challenges (e.g., housing insecurity, mental health concerns, food insecurity).
• Provide referrals and advocacy for students to connect with campus and community-based services.
• Maintain accurate and timely documentation of care plans and case notes using documentation software.
• Collaborate with campus departments including Counseling, Student Disability Resources, Health and Wellness Services, Athletics, and Affinity Spaces to coordinate individualized support for students.
• Participate in and lead case review meetings to ensure wraparound support for students.
• Support prevention-based education through workshops and outreach efforts focused on well-being and student success.

Other Functions:

1. Perform other job-related duties and special projects as assigned.

MINIMUM QUALIFICATIONS:

Education:  Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job- related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Experience:  Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth.   A master’s degree in a job-related field may be substituted for one year of professional experience. 

PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE:

Professional experience in case management, preferably higher ed, and using case management software such as Maxient.  One-year experience supervising student staff and /or graduate students.

Ability to analyze and assess data and make appropriate adjustments: to make decisions and problem solve both collaboratively and independently in crisis-mode.

SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS: 

• All offers of employment are contingent upon the successful completion of a background check (including a criminal records check)
• The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment.
• The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083  as a condition of employment. 
• This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards.
• This position has been designated as a sensitive position with:
  • responsibility for the care, safety and security of people (including children and minors), animals and CSU property
  • access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards
• This position is designated as a Campus Security Authority (CSA).  The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107.
• This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student isses. \
• This position will have responsibilities that require the employee to possess a license, credential or other certification in order to meet minimum job qualifications and/or to qualify for continued employment.  Specify license, credential or certification required: Masters of Social Work
• May require occasional evenings and/or weekend work.

PHYSICAL ENVIRONMENT:

Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time.  May require travel between campus offices and off-campus locations. 

The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.  

BENEFITS/PERKS: 

CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit the Employee Benefits Summary. The University Corporation at Monterey Bay also provides access to affordable housing near main campus. The allocation of housing is subject to several factors, including availability, eligibility criteria, and specific program guidelines. For more information, visit: https://csumb.edu/corporation/employee-housing

APPLICATION PROCEDURE:

To receive full consideration, applicants must complete and submit the required online application by the priority screening date listed on the Careers at CSUMB website. Applications received after this date may be reviewed at the University’s discretion. All submitted materials become the property of CSUMB and will not be returned.

CSUMB is not a sponsoring agency for staff or management positions.

Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu

All employees must be eligible for employment in the U.S.

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

GENERAL INFORMATION:

CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/.

CSUMB is a smoke and tobacco-free campus.

EQUAL OPPORTUNITY EMPLOYER:

CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.