Santos Manuel Student Union

California State University, San Bernardino

HUMAN RESOURCES AND PAYROLL TECHNICIAN

Hiring Range:  $20.20 - $25.25/hr

Job Title:  Human Resources and Payroll Technician 

Department:   Shared Services

Reports To:   Human Resources and Risk Manager  

Location:  San Bernardino, CA

FLSA Status:  Non-Exempt

Category:  Full-Time, Regular, At-Will

Salary Grade:  3

About Santos Manuel Student Union at CSUSB

(This is not a state position)

The Santos Manuel Student Union (SMSU) is a focal point of the campus where students, faculty, staff, administration, alumni, and guests can develop an enduring relationship with the campus. Serving as the campus social hub, the SMSU assists in the retention and development of students, while encouraging a deeper understanding and appreciation of cultural pluralism, gender equity, and ethnic diversity. The SMSU nurtures an environment conducive to personal growth and development through a variety of cultural, social, educational, and recreational activities. Bridging formal learning and life experiences, the SMSU also serves as a training ground for developing student leaders through leadership opportunities and employment that promote an active learning domain.

Functioning as a meeting place on campus, the facilities provide a comfortable and relaxing environment with a multitude of services important for the University community.

SMSU North first and second floors house a variety of services and departments including: Coyote Lanes Bowling Alley, Coyote Cantina, game room, social stairs, CSUSB Bookstore, lounge spaces, The Habit Burger Grill, dining area, an outdoor plaza deck, and our massive 12,000 square foot conference center. Also known as the Student Success floor- the third floor houses our JEDI Centers: Asian and Pacific Islander Desi American Center, First Peoples Center, Latinx Center, Pan-African Student Success Center, Osher Adult Re-Entry Center, Queer and Transgender Resource Center, and Women’s Resource Center.  Other campus entities include:  Associated Students Incorporated (ASI), Office of Student Leadership and Engagement, Leadership Lab, Undocumented Student Success Center and 1,000 square feet of study/lounge space.

SMSU South facilities include: a spacious lobby, relaxation and study lounge areas, meeting rooms, a state-of-the-art theater, a multi-purpose Events Center used for major events, Financial Literacy Center, Graduate Student Success Center, and E-Sports Arena.  Other services and departments located within the SMSU are Basic Needs, Obershaw Den, New Student Orientation and Family Programs, the Office of Black Student Success, and the Division of Student Affairs Office.

Work Schedule

This is a regular, full-time, hourly position. Willingness to work a flexible schedule as necessary in order to respond to emergency/urgent situations is required. This may include working extended hours, evenings, weekends and some holidays.

General Purpose

Under the direction of the Human Resource and Risk Manager, The Human Resources and Payroll Technician supports the daily operations of the Santos Manuel Student Union Human Resources department with a focus on payroll processing, compliance support, recruitment administration, and new student employee orientation coordination. This position ensures accurate data entry, timely payroll submission, proper recordkeeping, and effective orientation and training tracking for student assistants and staff employees.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Payroll & HRIS Administration

• Process semi-monthly payroll for student assistants and staff; review for accuracy and submit payroll to UEC in accordance with established deadlines.
• Perform data entry in Paylocity and PeopleSoft CS, including new hires, separations, rate changes, time clock corrections, and other employment updates.
• Maintain accurate employee records and personnel files in compliance with established record retention guidelines.
• Conduct monthly reconciliations of personnel files and active employee lists to ensure accuracy and completeness.
• Assist in resolving payroll discrepancies and respond to routine payroll-related inquiries.

Compliance & Recordkeeping

• Support compliance with federal, state, and local employment laws and internal policies by ensuring required documentation is completed and maintained.
• Keep abreast of changes in applicable labor laws and assist with implementation of updates to procedures and documentation as directed.
• Track and reconcile completion of mandatory employee trainings in accordance with SMSU policy and notify supervisors of outstanding or overdue required trainings and maintain documentation of follow-up communications.

Recruitment & Hiring Support

• Provide administrative support for recruitment processes, including uploading and distributing candidate application materials, maintaining candidate tracking matrices and scheduling interviews and coordinating logistics

Orientation

• Deliver orientation sessions for new student employees, ensuring clear communication of workplace expectations, policies, payroll procedures, and required trainings.
• Assist with the creation, coordination, and continuous improvement of the student orientation program.
• Recommend updates or improvements to orientation materials and processes to enhance clarity, compliance, and student engagement.

Customer Service & Administrative Support

• Provide responsive and professional customer service to student employees and staff.
• Maintain tracking logs, spreadsheets, and filing systems to support departmental operations.
• Support special projects and other duties as assigned.

Minimum Education and Experience Qualifications

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience                                                       

High School Diploma or GED required and six months of related experience in a clerical environment. Some college preferred.

Supervisory Responsibilities                                                        

May provide guidance and work direction to student assistants but has no formal supervisory responsibilities for appraising performance; rewarding and disciplining employees or addressing complaints and resolving problems.

Additional Skills Required                                                     

Language Skills                                                        

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. Ability to use word processing and spreadsheet software and other related software.

Mathematical Skills                                                             

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability                                                   

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills                                                      

To perform this job successfully, an individual should have advanced knowledge of MS Office, including Excel, Word, PowerPoint, and Outlook. Experience with Paylocity preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Certifications Licenses & Registrations

First Aid and CPR/AED certification required (certifications may be obtained within the first month of employment).

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. Work conditions may vary depending upon the location of job tasks required; may occur indoors and outdoors, therefore requiring exposure to a variety of elements. While working outdoors, the work environment may involve exposure to various elements including but not limited to: sun, heat/cold, dust, pollens and other environmental risks.

Benefits Include

• Medical, Dental, Vision, Flex Cash option
• CalPERS Retirement
• CalPers 457
• Group Term Life/Accidental Death & Dismemberment (AD&D)
• Holidays & Personal Holiday
• Vacation and Sick Leave
• Educational Assistance Benefit (based on availability of funding)
• Employee Assistance Plan
• Long-Term Care Insurance
• Pet Insurance
• Flexible Spending Account
• Workers' Compensation
• Unemployment Insurance
• State Disability Insurance

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination.

The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.

Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.

The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.

Supplemental Information

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered this position with Santos Manuel Student Union. Failure to satisfactorily complete the background check may affect the application status of applicants. Fingerprinting is required for all employees that have direct contact with minors.

The Santos Manuel Student Union is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law.