Position Summary

Are you passionate about supporting student well-being in a fast-paced healthcare environment? The Clinical Assistant plays a vital role in delivering high-quality, student-centered medical care at SDSU’s Student Health Services. Working under the supervision of licensed healthcare professionals, this position blends administrative coordination with hands-on clinical support to ensure efficient clinic operations and a welcoming experience for every student. This role directly contributes to student success by helping students stay healthy, informed, and supported throughout their academic journey.

Key Responsibilities

• Patient Services: Serve as a primary point of contact for students by coordinating appointments, verifying eligibility, managing check-in processes, and ensuring smooth patient flow throughout the clinic.
• Clinical Support: Assist licensed healthcare providers by preparing exam rooms, stocking and sterilizing equipment, collecting vital signs, and supporting routine clinical procedures and basic diagnostic testing.
• Health Records Management: Maintain accurate electronic health records by entering demographic information, scanning documentation, processing medical and insurance forms, and safeguarding patient confidentiality.
• Clinic Operations: Coordinate provider schedules, respond to daily operational changes, and help maintain an organized, efficient, and welcoming healthcare environment.
• Student Education & Resource Navigation: Provide information about Student Health Services programs, services available,  including Family PACT, and guide students to appropriate campus health and wellness resources.
• Team Collaboration: Partner with a multidisciplinary staff comprised of health care professionals and participate in campus outreach initiatives to support student health promotion and engagement efforts.

Why Join Us?

• Make a meaningful impact by supporting student health and well-being at a university committed to student success.
• Gain valuable hands-on clinical and administrative experience in a college health primary care practice..
• Work alongside dedicated healthcare professionals in a collaborative, team-oriented environment.
• Develop transferable skills in patient care coordination, clinical operations, and health services administration.
• Be part of SDSU’s Division of Student Affairs and Campus Diversity, where inclusion, equity, and belonging guide our work.

Position Information

• This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position.
• This position is designated non-exempt under FLSA and is eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. 
• This appointment is for an 11/12 pay-plan position. The incumbent works 11 months per year and is paid over 12 months, with July 2027 as the anticipated off month.
• The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

Student Health Services offers primary medical care and health promotion to students of San Diego State University through a wide range of programs and services. Care is provided by board certified physicians, certified nurse practitioners and other medical staff including nurses, clinical laboratory scientists, x-ray technologists, medical assistants, and pharmacists. In addition to the basic medical care, Student Health Services offers health education, orthopedics, osteopathic manipulative treatment and psychiatry.

The mission of SDSU Student Health Services is to provide high-quality, convenient, student- focused medical care in a safe and welcoming environment, actively partnering with our student- patients to help them achieve and maintain healthy lives in support of their personal and academic success.

For more information regarding Student Health Services, click here.

Education and Experience

High school diploma or equivalent and familiarity with a health care setting or combination of education and experience which provides the required knowledge and abilities.

Key Qualifications        

• Minimum of one year of progressively responsible professional experience demonstrating administrative and clinical competence, with the ability to successfully perform the duties of the position.
• Working knowledge of clinic operations, including patient scheduling, reception, exam room preparation, and medical documentation.
• Understanding of aseptic techniques and proper use of medical supplies and equipment.
• Ability to obtain and accurately document patient information and support practitioners during clinical procedures.
• Basic knowledge of medical terminology and ability to follow clinical instructions accurately.
• Proficiency in maintaining records and entering data into electronic health systems.
• Strong attention to detail, organizational skills, and ability to perform duties in a timely manner.
• Effective interpersonal skills with the ability to communicate clearly and sensitively with diverse patients and healthcare staff.

Compensation and Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.

Compensation:
Step placement will be determined based on relevant qualifications and professional experience, in alignment with the department’s budget and equity guidelines.

• Initial step placement is not expected to exceed Step 1 ($3,461).
• Salary step placement for internal applicants will follow the CSUEU Collective Bargaining Agreement.
• CSU Classification Salary Range: $3,461-$4,846 per month (Step 1 – Step 18).
• Future increases, including step advancements, are subject to contract negotiations.

Full Benefits Package Includes:

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview.

SDSU Values

At SDSU, our diversity gives us power and benefits every single member of our community.  Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment.  We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. 

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. 

Equal Opportunity and Excellence in Education and Employment

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. 

SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information

Apply by March 19, 2026 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. 

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu.