CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun.

Major Duties

Under general supervision, the Coordinator of EOP and College Advising Services delivers high-impact academic advisement, supports EOP (Educational Opportunity Program) student transition and success, contributes to first-year advisement programming, and engages in workshops, events, and outreach that strengthen student persistence and connection to the College of Engineering and Computer Science and EOP communities

• Provides comprehensive academic advisement for all students assigned to the Andrew J. Anagnost College of Engineering and Computer Sciences (ACECS) Student Services Center (SSC)/EOP.
• Coordinates activities related to monitoring EOP student transition and academic progress, including, but not limited to, follow-up with students and responses to faculty alerts.
• Assists the DCA and SSP IV with the coordination, planning, and implementation of first-year advisement for all incoming first-time freshmen and transfers.
• Represents the SSC/EOP and ACECS at on and off-campus events, recruitment activities, and on university committees.
• Performs other duties as assigned.

*NOTE: To view the full position description, including all of the required qualifications, copy and paste this link into your browser:  https://mycsun.box.com/s/qc2t1h8hdywh5qqmm8ne1j7neqdthaa6

Qualifications

• Equivalent to graduation from a four-year college or university in a related field. Upper division or graduate course work in counseling techniques interviewing and conflict resolution where such are job related, is preferred.
• Equivalent of three years of progressively responsible professional student services work experience.
• A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience.
• Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis.          

Knowledge, Skills, & Abilities

• Demonstrated ability to deliver comprehensive academic advisement to diverse student populations, including first-time freshmen, transfers, continuing students, and EOP participants. Skilled in maintaining accurate caseload records, documenting student interactions, and applying university policies to guide students effectively. Ability to identify student challenges, determine appropriate support services, and coordinate timely referrals to academic and university resources. Skilled in monitoring student transition and academic progress, including responding to faculty alerts and implementing follow-up strategies that promote retention and timely graduation.
• Ability to review and analyze complex student cases, develop informed recommendations that support degree completion, and collaborate with colleagues—including SSP II and SSP IV advisors—on EOP events and shared initiatives. Strong interpersonal and team-based skills to provide individual and group advisement, deliver specialized support to EOP applicants and admits, and contribute effectively to a broad range of student services within the ACECS SSC/EOP. Proven capacity to exercise sound judgment, maintain professionalism, and communicate clearly in a dynamic, service-oriented environment.
• Ability to monitor EOP student progress by tracking transitions, responding to faculty alerts, and conducting proactive outreach. Skilled in developing individualized student success plans for high-concern EOP students and communicating updates to leadership to ensure mandated services are met. Capacity to represent the college at EOP admissions, transitional programs, and events while maintaining strong cultural competence and commitment to equity-based student support practices.
• Demonstrated ability to support first-year advisement planning, implementation, and operational execution for incoming freshmen and transfer students. Skilled in assisting with the oversight of advisement processes throughout the freshman cycle, including contributing to training and guidance efforts for advising staff. Ability to evaluate workflow, ensure accuracy and consistency in advisement delivery, and provide informed recommendations to improve first-year programming and student experience.

Pay, Benefits, & Work Schedule

• The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver, and more.
• Classification: 3084 / Student Services Professional III / 1
• The anticipated HIRING RATE is $5540 per month. The salary range for this classification is: $5540 - $7893 per month.
• HOURS: Full Time; 40 hours per week; Monday through Friday. May include evenings and weekends.  
• This is a Regular position with a one-year probationary period. 
• The position is currently hybrid (4 days in office, 1 day remote); however, this is subject to change based on student and/or operational needs.

General Information

• Applications received through December 23, 2025 will be considered in the initial review and review of applications will continue until the position is filled.
• This position is sensitive as designated by the CSU.
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment.
• Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• Please note: California State University, Northridge (CSUN) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States.
• Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination based on Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is outlined in the Interim CSU Nondiscrimination Policy. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Talent Acquisition at 818-677-2101.