Job Summary

This position will evaluate and update student records primarily for the purpose of determining eligibility for graduation.  Serve as a resource to students, advisors, faculty and staff regarding graduation and evaluation policies and procedures.  Support the implementation of University graduation and student success initiatives and provide periodic support for the assessment of appeals in relationship to graduation. 

Furthermore, the incumbent provides services that are equitable, inclusive, and culturally sensitive to enhance the quality of campus life.  This position uses a student-centered and equity-minded approach in all communication and service efforts.

Key Responsibilities

• Evaluate and update student records as assigned, primarily to determine eligibility for graduation.  Provide periodic support for the assessment of appeals in relationship to graduation and Student Success: Independently generate worklists and identify students who require evaluation based on processing cycles.
• Research, interpret and explain relevant CSULB policies and procedures to students, faculty, staff and administrators.  Support and monitor compliance with policies and procedures to promote students' successful progression to program completion.  Assist in the implementation and testing of tools to guide students and advisors in monitoring and tracking timely academic progress: Advise students, CSULB academic departments, and other units of Enrollment Services on graduation policies and procedures, e.g., pertaining to Timely Graduation, Advancement to Candidacy, etc.
• Support other evaluation units as-needed (e.g., Policy & Appeals, Transfer Credit, Beach Central) with student- and advisor-related questions and requests: Deliver student support services across multiple formats and platforms, addressing inquiries related to student records such as graduation, appeals, and transfer credit, including Beach Central.

Knowledge Skills and Abilities

Knowledge of academic policies and graduation requirements in a university setting. Experience assessing transcripts, grading policies, and course credit systems preferred. Experience independently planning and managing daily workload to meet production goals. Experience working in an environment that requires constant change and adaptation to workload priorities. Experience applying complex unit, department, and university policies and procedures. Experience researching academic information to determine applicable rules and regulations for graduation evaluation preferred. Experience with online student information systems, preferably PeopleSoft. Experience using spreadsheet software (preferably Excel) in order to organize work and maintain worklists. Experience updating, analyzing and interpreting student data using a student information database. Experience establishing and maintaining a cooperative working relationship with students, faculty and staff through both verbal and written modes. Experience interacting and communicating with ethnically and culturally diverse communities. Treats all customers (students, faculty and staff colleagues) with dignity and respect, empathy, fairness and professionalism, consistent with the university mission, values and strategic vision. Ensures operational integrity and continuity by maintaining detailed descriptions of responsibilities, ranging from daily tasks to strategic activities and outcomes, and makes them available to supervisor. Ensures quality, usability and integrity of system data by working within approved processes and testing procedures.

Ability to communicate with an ethnically and culturally diverse campus community.  Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.  Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

• Equivalent to one year of experience related to academic records evaluation required.  Bachelor's degree preferred.

Physical Summary

Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).

Department

Enrollment Services

Classification

Evaluator I

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

Hiring Range: The hiring range for this position is $4,262 - $4,458 per month commensurate with candidate's education, experience, skills, and training.

CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4,262 - $5,998 per month.

Benefits

Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.

PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. 

Additional Information

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Equal Employment Statement

Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.