Senior Executive Director for Enterprise Services

Enterprise Services

Job #548106

Close Date: Tuesday, July 29, 2025

(Internal Only)

 

At Cal Poly Humboldt, bold hearts and open minds shape the future.

Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world.

Cal Poly Humboldt is proud to have more than 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs — all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt.

Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field.

 

(Job #548106) Administrator III, Senior Executive Director for Enterprise Services, Salary Range: $6,891 - $22,119 monthly. This is a full-time, benefited, exempt, 12-month pay position in the Enterprise Services Department.  This position is an Administrator III in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: http://www.calstate.edu/HRAdm/policies/mpp.shtml. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://www.humboldt.edu/hr/employee-benefits. Please note that this is an internal recruitment open only to active, stateside, Cal Poly Humboldt Employees.

 

Position Summary:

The Enterprise Services leadership position provides high level financial oversight, revenue-generation, and building project planning and management within the self-support areas of Housing, Dining, Campus Stores, Children’s Center, Student Activities Center, Gutswurrak Student Activities Center, Campus & Events Services, Cal Poly Humboldt Presents, and others as assigned. Provides strategic planning to include facility needs/renovations, reserve sufficiency, and revenue growth beyond the break-even point. Responsible for major vendor contracts within these areas (ex: CBORD), as well as vendor service delivery (ex: Chartwells) including indirect supervision of vendor-designated employee liaisons (ex: Follett). The emphasis is on Housing in order to implement new building projects designed to accommodate enrollment growth targets, as well as Housing-related contracts and ancillary services that will need to expand to accommodate an increasing resident student population.

 

Key Responsibilities:

Leadership and Supervision – 30%

Work collaboratively with leadership in self-support areas to provide high-level financial oversight, revenue-generation, and project planning/management of buildings:

• Housing & Residence Life
• Supervising IT support for Dining and Bookstores & the interface with Housing
• Dining including all Chartwells financial incentive tracking, billing and reporting
• Campus Stores, including all Follett commissions, scholarship and textbook Access programs
• Children’s Center, including 4 grants and campus funding sources
• Student Activities Center, including Conferences & Event Services and Cal Poly Humboldt Presents

Strategic Planning – 20%

• Budgetary and projection planning support for reframed UC board retirement fund.
• Strategic planning to include facility needs/renovations, reserve sufficiency, and revenue growth beyond the break-even point           

Major Contracts and High-Level Programs – 20%

Work collaboratively with leadership in self-support areas to manage and enhance existing and new major contracts and high-level programs, such as:

• New Housing building(s) project planning including financials and logistics planning
• 1st & 2nd year Housing live-on requirements rollout with campus partners
• CBORD campus software for Housing, Dining, Laundry, Bookstores along with mobile app
• Housing laundry payment systems and equipment for existing and new Housing projects, including mobile app
• Housing package locker systems for existing and planned locations
• Dining contract with Chartwells and the campus dining and catering program, including mandatory meal plans
• Bookstore contract with Follett along with Campus Store operations and marketing
• Oversight of the Children’s Center
• New initiatives for cross-campus collaborations such as a Pouring Rights potential agreement and others as tasked
• Expanding visibility and connections between campus and area business communities

Administrative & Program Support – 15%

• Provide leadership to create customer friendly service-oriented operations that support the health and wellbeing of students
• Support campus efforts to increase new real estate development opportunities and expand the Enterprise Services area to bring additional revenue with differentiated revenue streams into the University
• Encourage expansion and growth with new avenues for strategic promotion across campus

Financial and Budget Support – 10%

• Mentor, train and work collaboratively with personnel within self-support areas on budget development, multi-year projections, and reporting (i.e., Housing Asst. Director)

Other Duties as Assigned – 5%

 

Knowledge, Skills, and Abilities Associated with this Position Include:

• Extensive knowledge of accounting, familiarity (or willingness to learn) Cal Poly’s OBI Information System, HR and recruitment systems like Peoplesoft and Page Up, budgeting systems like Questica.
• Understanding of enterprise services operations (housing, dining, retail, early childhood education, events, etc.).
• Knowledge of public finance principles and auxiliary/self-support fund structures.
• Knowledge of commercial real estate and capital project planning in higher education environments.
• Understanding of contract negotiation, vendor performance metrics, and contract law as it pertains to large-scale public-private partnerships (e.g., Follett, Chartwells, CBORD).
• Ability to develop and implement long-term strategic plans that align with university goals, including capacity growth, infrastructure renewal, and enrollment support.
• Demonstrated ability to apply expertise in delivering customer service-oriented businesses.
• Ability to independently analyze, interpret, integrate, compile, apply and present highly complex data and information to inform the management of, and future planning for, a complex and full services Commercial Enterprise Services portfolio that includes experience with areas such as Dining, Bookstores, Children’s Center, Student Activities Center, Performing Arts and Conference & Event Services.
• Strong executive leadership skills with the ability to supervise senior-level staff (e.g., Executive Directors, Directors, IT staff) and indirectly manage contracted vendors.
• Demonstrated ability to lead cross-functional teams and foster collaboration among diverse units.
• Sound judgment and problem-solving skills, especially when managing high-value contracts and sensitive cross-campus initiatives.
• Strong written and verbal communication skills for executive presentations, board reports, and campus communications.
• Ability to serve as a visible advocate and relationship-builder between campus departments, external vendors, and the regional business community.
• Ability to formulate, implement, and revise operational policies consistent with CSU policies, federal/state regulations, and institutional priorities.
• Ability to effectively represent the university in negotiations, at systemwide meetings, and in community outreach efforts.
• Ability to build consensus across diverse stakeholder groups, including students, faculty, staff, and external partners.
• Ability to identify and pursue new revenue streams, partnerships, and growth opportunities that align with the institution’s mission and sustainability goals.
• Ability to effectively communicate with a diverse population.

Minimum Qualifications:

1. Bachelor’s degree from an accredited university in Business or related field.
2. Minimum of five (5) years of experience in the role of COO/CFO.
3. Minimum of two (2) years of experience coordinating and directing commercial operations functions at a college or university.

Preferred Qualifications:

1. MBA or master’s degree in business or related field.
2. Three – four years of experience managing large organizational budgets and developing new business ventures.

Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button:

• Letter of Interest
• Resume or Curriculum Vitae
• Contact information for at least three professional references

Application Deadline: The deadline to submit application materials is 11:55 p.m. on Tuesday, July 29, 2025.

Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626.

We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies.

Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.

Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed.

CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu.

Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment.

CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS)

Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information.  Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position.

This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.” In reference to the full disclosure letter, please refer to HR 2010-08.

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, the Cal Poly Humboldt provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Humboldt complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.  Cal Poly Humboldt is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly Humboldt, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.

Class Code: 3306
Publication Date: June 30, 2025