Salary and Benefits

PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,598.00 per month to $6,458.00 per month. 

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. 

Classification

Administrative Analyst/Specialist, Exempt I

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

About the Position

This is a grant funded, full-time, temporary position through June 30, 2026 with the possibility of reappointment. 

Under the supervision of the Cradle-to-Career Director of Programs and Evaluation of Hayward Promise Neighborhoods (HPN), the Community Resident Engagement Specialist (CRES) will lead and facilitate comprehensive strategies for resident engagement and community partnership, with a focus on coordination of cradle-to-career services and referrals for 50+ families whose children struggle with chronic absenteeism. The CRES will work to deepen trust and credibility among community residents, the University, and other HPN partners, especially city and social services providers. This position will develop and maintain contacts with partners and community leaders as a basis of extending and strengthening community understanding and support of the HPN initiative.

The primary role of this position will be to work collaboratively with the Executive Director, the Cradle to Career Director of Programs and Evaluation, and the partner leads for the following networks: Early Learning Network (ELN), Cradle to Career Educational Reform network (C2CERN) and Neighborhood Health and Empowerment Network (NHEN) to enhance coordination of resources and referrals for partnering agencies. Additionally, the CRES will play a leadership role in planning and executing apartment resource fairs and positive attendance campaigns in the community.

Responsibilities

Resident Engagement and Coordination of Partnership Services:

• Foster strong relationships with 50+ families with 2+ children who struggle with chronic absenteeism, ensuring their voices are heard and they have access to available services or contacts.
• Coordinate creation and dissemination of marketing and newsletter material related to attendance and cradle-to-career supports.
• Build and maintain trust and credibility among families, community residents, the University, and HPN partners by responding promptly and professionally to inquiries via phone, virtual, email, or in-person activities.
• Work collaboratively with the Executive Director, the Cradle to Career Director of Programs and Evaluation, and the partner leads for the Early Learning Network (ELN), Cradle to Career Educational Reform Network (C2CERN), and Neighborhood Health and Empowerment Network (NHEN), and attend monthly networks as needed and assigned, to address collective outcomes.
• Enhance the coordination of referrals to partnering agencies to support 50+ families across cradle to career services and resources.
• Develop and maintain contacts with partners and community leaders to extend and strengthen community understanding and support of the HPN initiative.
• Collaborate with school, attendance, and social services providers to ensure comprehensive cradle-to-career support for residents and explore new partnerships and opportunities to address community needs.
• Manage program budget, reimbursements, and vendors in relation to service provided for 50+ families.

Attendance Event Planning and Execution:

• Lead planning and executing community events with program staff and community partners, including Promise Fest, summer apartment resources fairs, and other tabling opportunities.
• Coordinate strategic marketing campaign to raise awareness of attendance importance with local businesses, schools, and the community.
• Develop practices for event support that are safe, engaging, and inclusive for the community.
• Oversee the recruitment, training, and onboarding of staff and volunteers supporting assigned events and programs.

Program Evaluation and Improvement:

• Assist in evaluating the effectiveness of community engagement strategies and programs aligned to grant and community outcomes around school attendance and academic success.
• Provide feedback and recommendations for continuous improvement, including proposals for new strategies, programs, and activities.
• Document community outreach attendance, efforts and complete monthly and quarterly reports.

Other Duties:

• Attend weekly in-person HPN staff meetings to report, collaborate, and support collective impact efforts, and participate in trainings and conferences.
• Represent HPN and Cal State East Bay across university and community events.

Minimum Qualifications

• A Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
• General knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods.

Required Qualifications

• A Bachelor’s degree in social work, social studies, public administration, public health, education, or a related field and/or experience in community engagement, partnership development, or a related area.
• Strong understanding of cradle-to-career services and resources for children and families.
• Excellent interpersonal and communication (verbal and oral) skills, with the ability to build relationships and work collaboratively with diverse groups.
• Proven ability to lead and facilitate comprehensive strategies for resident engagement and/or community partnership.
• Maintain a flexible work schedule that may frequently include evening and weekend activities in community locations.
• Access to reliable transportation and a valid driver's license for regular travel to community locations and events.
• Recognize when information is appropriate for public distribution and when it needs to be kept confidential.
• Advanced knowledge of and ability to use a variety of technologies including, but not limited to: Microsoft Office Suite, Google Suite, Zoom, and general in-house platforms and data collection tools.

Preferred Skills and Knowledge

• A Master’s degree in social work, social studies, public administration, public health, education, or a related field.
• Demonstrated ability to successfully plan and execute small and large-scale community events.
• Proven work experience involving study, analysis, and/or evaluation of qualitative or qualitative data leading to the development or improvement of administrative policies, procedures, practices, or programs.
• Demonstrated ability to create and disseminate marketing and communication material with attention to detail and graphic design elements to effectively promote HPN related programming and resources.

Physical Requirements

• Must be able to sit and stand for extended periods of time.
• Must be able to lift 10 lbs.
• Visual acuity associated with concentrated computer use.

Condition(s) of Employment

Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment.  Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.

All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.

EEO Statement

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal State, East Bay provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. The CSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s  Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

Other Information

All California State University campuses, including Cal State East Bay, are smoke and tobacco-free.  For more information, please visit our website here.

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. 

Sponsorship

Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer.

Mandated Reporter

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.