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Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives.

As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference.

Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer.

Job Summary

Under the supervision of the Director of Residential Life, the Area Coordinator (AC) is a live-in professional who oversees the daily operations and leadership of their assigned area. The incumbent responsibilities include, but are not limited to, the following areas: Lead to Residential Life Coordinators (SSPII), Resident Assistants (RAs), and Student Assistants (SAs); case coordination centering around student behavior, residential curriculum and community development; and administrative components. The AC also takes responsibility for one of the primary/core tasks of the department (e.g., recruitment, training, RHA, operations, DEI, etc.).  The incumbent assists in the overall development and implementation of the Housing & Residential Life operations including the coordination of the residential life staff, programs, services and facilities of the program. 

The incumbent provides services that are equitable, inclusive and provide culturally sensitive services that enhance the quality of campus life, retention and graduation rate. This position uses a student centered and equity minded approach in all communication and service efforts.

ACPA’s 2024 and 2026 Most Promising Places to Work in Student Affairs.

Key Responsibilities

• Staff Development & Leadership - Assist with departmental strategic planning and development. Lead Residential Life Coordinators (RLC)s, Resident Assistants (RAs) and Student Assistants (SAs); evaluate performance and provide on-going feedback, coaching, guidance in handling difficult situations and resident concerns. Hold weekly staff meetings and bi-weekly 1:1 meetings with Ras. Hold weekly 1:1 meetings with assigned RLC(s).
• Administration & Committee Work - Under the direction of the Residential Life Leadership Team, chair or co-chair a departmental committee and ensure all responsibilities and tasks are completely accurate and by established deadlines.  Coordinate area administration, procedures, and operation, including opening and closing the buildings for the new academic year and break periods.
• Residential Curriculum, Community Development, and Student Success - Collaborate with Residence Life Leadership team to develop and implement the Residential Curriculum. Create an environment that enables students to grow intellectually, socially, emotionally, physically, interpersonally, and ethically.
• Student Behavior, Case Coordination, & Crisis Management - Serve in on-call rotation. This position requires variable working hours, including late night and early morning hours as situations dictate, as well as when needed in an emergency response capacity. The Area Coordinator, in conjunction with other professional Residential Life staff members, alternates on-call coverage. Assess and address student concerns/crisis. Respond to the needs and problems of residents in a conscientious, appropriate, and timely manner.

Department

Housing & Residential Life

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Classification

Student Services Professional III

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

• Hiring Range: The hiring range for this position is $5,540 – 5,800 per month commensurate with candidate's education, experience, skills, and training.
• CSU Classification Salary Range: The CSU Classification Salary Range for this position is $5,540 - $7,893 per month.

Benefits

At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program is just one way the CSU demonstrates its dedication to your success and well-being.  To be eligible for full benefits at CSU, you must be appointed at least half-time (.50 FTE) and your appointment must last more than six months and one day. Eligible employees have access to this comprehensive benefits package, which includes:

• Generous Paid Time Off: Up to 24 vacation days per year (based on employee group and/or service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Comprehensive Health Coverage: A variety of medical, dental, and vision plans to suit your needs.
• Retirement Plans: Participation in CalPERS defined benefit plan and access to voluntary savings plans like 403(b), 401(k), and 457.
• Educational Benefits: Tuition fee waivers for employees and eligible dependents.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Perks: Access to wellness programs, professional development opportunities, and various insurance options including life, disability, and pet insurance.

The CSU offers comprehensive benefit packages tailored to individual bargaining units. Candidates are encouraged to review the applicable CSU Employee Benefits Summary for details on the benefits available.

Additionally, the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements your base salary.

Knowledge, Skills, and Abilities

The ideal candidate excels in student development, conflict resolution, group dynamics, and crisis intervention, and can quickly gain knowledge of CSU Long Beach operations and policies. They show initiative, creativity, and independence in complex situations, supported by strong interviewing, counseling, and logical reasoning skills. They can assess needs rapidly, manage emergencies with calm professionalism, and consistently meet deadlines with accuracy in a detail‑oriented environment. With strong facilitation, presentation, and public‑speaking abilities, they understand the personal and social challenges commonly faced by college students and maintain a deep commitment to inclusivity, social justice, and equity‑minded, student‑centered service. They work effectively both independently and collaboratively, maintain confidentiality—including compliance with FERPA and Title IX—exercise sound professional judgment, and build cooperative relationships across students, staff, faculty, administrators, agencies, and diverse campus partners.

Ability to communicate with an ethnically and culturally diverse campus community.  Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.  Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

• Earned or equivalent to a bachelor’s degree and at least three years’ experience in higher ed student housing or related field

• Master’s degree in Student Development, Higher Education, Counseling, Clinical Psychology, Social Work, or a directly related field, highly preferred.

Licenses / Certificates

• Valid CA Driver License required.

Employees who are required to operate motorized vehicles and/or use their personal vehicle more than once a month on university business are required to take a mandatory Defensive Driving course and enroll in the DMV Employee Pull Notice (EPN) Program.

• LiveScan required.

Application Procedures

Click “Apply Now” to complete the CSULB Online Employment Application.

Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Physical Summary

Light work - Job involves some lifting of medium weight objects (10-20 pounds) and/or 10% - 20% of the job involves standing or walking.

Additional Information

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

Campus Security Authority: This position serves as a Campus Security Authority under the Clery Act and Executive Order 1107. Incumbent is required to promptly report allegations of Clery qualifying crimes that occur within a campus’ Clery geography.

Equal Employment Statement

Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.