Job Summary:

Under the general direction of the Executive Director, Facilities Planning, Design & Construction (FPDC), with primary responsibility to the Manager of Capital Outlay Administration, the Administrative Analyst/Specialist – Facilities Operations Lead provides analytical, operational, and administrative coordination for Facilities Planning & Management service functions. The position exercises independent judgment to provide lead work direction to administrative staff and supports facilities service delivery, preventive maintenance, and fire/life safety programs to ensure compliant, efficient, and customer-focused operations.

Responsibilities:

• Provide lead direction by assigning, coordinating, and prioritizing administrative staff tasks to ensure efficient workflow and service continuity.
• Monitor staffing and attendance, ensuring adequate coverage and uninterrupted operations.
• Promote a safe, inclusive workplace through clear and professional communication.
• Review and prioritize service requests, ensuring urgent and safety-related work is addressed promptly.
• Apply operational knowledge and sound judgment to support routine and critical service needs.
• Conduct quality control and trend analysis within the CMMS to ensure accuracy, timeliness, and process improvement.
• Track workflow, labor, materials, and cost recovery data to maintain financial accountability.
• Develop and maintain SOPs and train staff on departmental processes.
• Serve as liaison to the University’s Emergency Operations Center and support emergency communications.
• Support building trades by resolving service requests and administrative issues.
• Oversee preventive maintenance schedules, compliance documentation, and audit readiness.
• Coordinate campus-wide fire/life safety inspections and preventive maintenance activities.
• Maintain strong working relationships with campus partners, vendors, and stakeholders.
• Ensure regulatory compliance and schedule corrective actions as needed.
• Serve as escalation point for campus service inquiries and publish service-related communications.
• Provide customer service training and collaborate with managers to support workflow and service quality.
• Perform other related duties and special projects as assigned.

Minimum Qualifications:

• Bachelor's degree and/or the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs, PLUS two years of related experience.

Required Qualifications:

• • Working knowledge of standard theories, principles, practices, and techniques related to the program and/or administrative specialty; ability to develop conclusions and recommendations.
  • Thorough knowledge of applicable policies, procedures, and external regulations.
  • Working knowledge of operational and fiscal analysis methods.
  • Ability to independently plan, organize, coordinate, and manage work involving diverse and competing priorities.
  • Skill in researching, developing, and evaluating policies and programs, including collecting and interpreting data to support sound recommendations.
  • Expertise in investigating and analyzing complex administrative issues; ability to anticipate and proactively resolve problems.
  • Strong ability to interpret, organize, and clearly present information in writing and presentations.
  • Ability to train staff on new procedures and provide lead work direction.

Preferred Qualifications:

• Experience in higher education or large-scale facilities management.
• Familiarity with CMMS and preventive maintenance programs.
• Knowledge of fire/life safety, regulatory compliance, budgeting, and contract administration.
• Experience supporting facilities operations, public works, or program coordination.
• Strong leadership, organizational, analytical, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated customer service excellence and problem-solving ability.
• Strong interpersonal and negotiation skills.

Compensation and Benefits:

The salary offered will take into account internal equity and experience among other factors.

Initial salary step placement will be Step 1 ($5,274/month) for qualified candidates.

CSU Classification Salary Step Range: $5,274 - $7,684 per month (Step 1 – Step 20)

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Position Information:

Work status: Full-time/Exempt/Non-Exempt/Probationary

Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends.

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.

The application deadline is March 3, 2026 at 11:55 pm (PST)

California State University, San Bernardino, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

CSUSB is not an E-Verify employer and cannot support visa holders with certain requirements (e.g., H1B, F1, STEM OPT).

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Drivers License Check

Possession of a valid Driver's License is required.  Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

I-9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.

Smoking

CSUSB is a smoke and tobacco-free campus.  See policy at  https://calstate.policystat.com/policy/6591951/latest/.

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act