Job Summary

Reporting to the Director of Resources and Operations, and receiving direct supervision and work lead assignments from the Analysts of Film and Theatre and Humanities and Linguistics and Language Development (LLD) Departments, the Department Support Coordinator provides administrative support to the College of Humanities and Arts Departments.

Key Responsibilities

• Acts as a front-line receptionist, answering phones, responding to inquiries (in-person and email), running errands across campus, distributing mail, and making photocopies
• Assists with department events and meetings (graduation, orientations, retirements, speaker series, etc.) including reserving facilities, creating flyers, posting/distributing flyers, coordinating catering, setting up for events, managing RSVPs, and assisting with the event general needs before, during, and after the event (set-up, maintenance, and cleanup)
• Maintain office equipment (copier, paper cutter, shred bin, laminator, etc.) including filling with paper, calling for service, unjamming, and setting up copier codes
• Assist with training of office student assistants and tracking hours worked
• Creates eFaculty cases, verifies completion of submission, and moves cases
• Updates social media including website, Instagram, Twitter, Facebook, and any other social media platform that is used by the department
• Assist with the processing of student forms
• Creates faculty notification of schedules
• Attends room swap meetings

Knowledge, Skills & Abilities

• Ability to communicate with constituents in a professional and respectful manner
• Ability to perform accurately with frequent interruptions
• Knowledge of professional general business office procedures, equipment, and practices
• Good business acumen
• Ability to troubleshoot and solve most office and customer-related problems
• Ability to work with the general public, faculty, staff, and students in a competent, diplomatic, and open communication style.
• Knowledge of English grammar, spelling, and punctuation
• Ability to learn and apply policies and procedures from both verbal and written sources
• Excellent verbal and written communication skills
• Excellent customer service skills
• Experience to be fully functional in all technical aspects of work assignments
• Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures
• Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature
• Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections
• Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages

Required Qualifications

• Completion of a high school program, technical/vocational program, or their equivalents
• Two (2) years of related office work experience or a combination of education and experience which demonstrates the ability to perform the essential functions of the position

Preferred Qualifications

• Bachelor's degree or equivalent experience
• Three (3) years clerical experience in an office setting maintaining files, answering phones, and providing customer service
• Experience with Student Administration, Microsoft Office, web development/maintenance, and Google Suite

Compensation

Classification: Administrative Support Coordinator I
Anticipated Hiring Range: $4,558/month - $4,742/month (Step 7 – Step 9)
CSU Salary Range: $4,047/month - $5,896/month (Step 1 – Step 20)

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

All applicants must apply within the specified application period: December 16, 2025 through January 5, 2026. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel
jobs@sjsu.edu
408-924-2252

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu.

Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.

Equal Employment Statement

San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.