Type of Appointment: Full Time, Probationary

Job Classification: Information Technology Consultant - Career

Anticipated Hiring Range: $5,667 - $6,250 per month

Work Schedule: Monday - Friday, 8:00am - 5:00pm


THE DEPARTMENT:

The Division of Information Technology works in collaboration with the campus community to provide innovative and strategic technology to advance the mission of the university as well as strengthen and further the university's unique polytechnic identity and learn-by-doing educational approach. We provide essential technology solutions and business process leadership through collective expertise, collaboration with other divisions, and continuous learning in effort to advance the mission of the University, enhance the student experience, and support student success. IT&IP’s vision is to be an innovative technology leader within higher education by providing essential services and emerging technologies that simplify and improve access to knowledge and learning; promote equity and inclusion; increase student success; and prepare the leaders of tomorrow with skills necessary for the future.

DUTIES AND RESPONSIBILITIES:

Linux and Windows Computing Support:

• Provide support for Linux computing systems. Examples of typical work activities include: Assist in maintaining Linux and Windows systems
• Assist with the install of application software needed for instruction and research
• Assist with applying campus standards to computing lab computers and ensure the security of computing devices
• Assist with configuration of lab computers as dual-boot systems with Linux and Windows where needed.

HPC Computing Management:

• Build and manage HPC computing environments to support a wide range of constituents.
• Examples of typical work include: Assist in gathering requirements for upgrades and new investments
• Assist with the installation and configuration of Linux-based servers for computing nodes and head nodes
• Assist with the installation and configuration of cluster software for the management of cluster nodes
• Assist with maintaining images of computing nodes to provide for updating and deployment of systems in the HPC environment
• Assist with evaluation of security for the HPC systems to ensure they meet campus standards
• Assist with patching of HPC systems 
• Assist with installing and updating application software and libraries
• Assist in the implementation of new systems and services to support the HPC environments 
• Assist in evaluating, implementing, and daily operations of cloud HPC environments in addition to on-premise
• Assist with the managed storage and networking systems dedicated to the HPC environments

HPC User Support

• Work with faculty and students to provide support for the use of the HPC computing environment.
• Examples of typical work activities include:Responding to faculty and student inquiries on assistance with how to connect and use the HPC systems 
• Respond to reports of user-reported system errors
• Create and update end-user documentation on connecting to and using the HPC system
• Provisioning users and classes with access to the HPC system
• Assist with cross training student support staff to assist with daily operational responsibilities and problem resolution

QUALIFICATIONS:

• Combination - To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems.
• Incumbents at this level meet the entry qualifications as defined by the individual classification. The incumbent may be inexperienced or have limited experience in the specific technical field, but usually possesses the general education, training, license or certification pertinent to the body of knowledge encompassed by the technical specialty. Typically, the incumbent works under direct supervision and is able to demonstrate a basic understanding of the standard principles and terminology associated with the technical specialty, address common problems of limited scope, and demonstrate work-ready communication skills.
• Working knowledge of UNIX-like operating systems, Windows systems and computer networking, including system installation, configuration, debugging, scripting and maintenance. Good oral and written communication skills. Ability to relate to users at various skill levels. Patience in dealing with users’ needs and problems. Ability to work independently and accomplish goals within deadlines.

PREFERRED QUALIFICATIONS:

• Experience providing system administration/support in a higher-education environment. 
• Experience in deploying and supporting Linux-based HPC environments.
• Knowledge and experience with Windows and Linux-based servers in an enterprise-wide environment.
• Degree in Computer Science, Computer Information Systems, Information Systems, Telecommunications, Engineering, Engineering Technology or a related field.

Out of State Work

The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to the California State University Out-of-State Employment Policy.

Background Check

Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to the California State University Background Check Policy.

CSU Classification Salary Range

This position is part of the CSUEU bargaining unit 9. The CSU Classification Standards for this position are located on the CSU Classification Standards website. The CSU Salary Schedule is located on the CSU Salary Schedule website. The classification salary range for this position according to the respective skill level is: minimum $4,094 and maximum $7,881 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position.

Employment Eligibility Verification

Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go the I-9 Acceptable Documents website.

University Driving Requirement

Positions that require driving for university business by using a personal or state vehicle must comply with the Authorized University Driver Policy. Driving records are monitored and evaluated by the Risk Management Department. The Risk Management Department evaluates a good driving report based on the following criteria. The driver must: 1. Have a valid California or other State Driver’s license. 2. Have no more than 3 motor vehicle violations or been the cause of 3 accidents in a 12-month period (or any combination of 3 thereof) 3. Not have more than 3 DMV Points, if their license is Class C or, 4. Not have more than 5 DMV Points, if their license is Class A, B, or C with endorsements. For more information, go to the Authorized University Driver Policy.

Conflict of Interest

This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to the Conflict of Interest policy.

Security & Fire Safety

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at the Cal Poly Pomona’s Annual Security Report and Cal Poly Pomona’s Annual Fire Safety Report.

Pay Transparency Nondiscrimination

As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster.

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. For more information, go to Employment Notices.

Equal Employment Opportunity

Consistent with California law and federal civil rights laws, Cal Poly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Pomona complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

Other Notices

For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page.