Job Summary:

Reporting to the Director, Housing and Residential Education, the Associate Director, Residential Education provides leadership and strategic vision to, and is responsible for, the comprehensive development and management of the residential education program grounded in student development theory and best practices that supports the mission of the Division of Student Affairs and CSUSB.

The Associate Director, Residential Education has full responsibility for the overall development, management, and general leadership of a comprehensive Residential Life Program for students residing in campus housing, including coordination of activities, academic initiatives, programming, personnel, and budgeting, as well as the coordination of functions, which have a direct impact on residential living.

Requires evening and weekend commitments related to serving in 24/7 DHRE leadership on call rotation; evening and weekend commitments as needed for DHRE functions such as move-in/moveout, student leader training, etc.

Duties and responsibilities

Supervision: Directly supervises Residential Education professional staff employees and indirectly supervises all Residential Education student employees and student leaders.

Student Support: Manage the DHRE year-round, 24-hour on-call system; serve in the DHRE Leadership on-call rotation; provide leadership and guidance to DHRE staff during crises and emergency situations; coordinate with the CSUSB Senior Staff In Charge (SSIC) and Care Team to respond to student issues; manage on-campus housing aspects of CSUSB’s Emergency Housing program; serve as a liaison across the CSUSB community and act as a referral resource for faculty, staff, students, and parents.

Academic Success and Community Development: Manage the educational and community building components of the residential experience, such as: the community engagement model, the Faculty-in-Residence program, and Living Learning Communities. Provide leadership to advisor for RHA, NRHH, and Village Councils.

Staff Selection Training and Development: Develop comprehensive professional and student staff training programs, as well as ongoing department and area staff development opportunities for Residential Education. Manage the selection processes for Residential Education full-time and student positions.

Administration: Manage various administrative processes, such as: staff evaluations, student conduct, room changes, check-in/check-out processes, programming, etc. Interprets and executes polices related to Residential Education, CSUSB, and the CSU, and in accordance with local, state, and federal laws. Manage Residential Education budget; complete required administrative reports, forms, and assessments.

Campus Involvement: Serve on DHRE, CSUSB, or Divisional committees; assist in the development and implementation of divisional or campus initiatives. Develop and maintain strong partnerships with faculty, academic and student affairs offices. Manage Residential Education outreach processes and presentations.

Other position-related duties as assigned.

Minimum Qualifications (required education and experience):

- Master's degree in College Student Personnel, Higher Education Administration, Counseling, or closely related field.
- A minimum of 5-8 years of progressively responsible experience in residence life and housing.

Required Qualifications:

- Understanding and utilize best or promising practices.
- Serve as a member of Housing and Residential Education's leadership team and assist in the development, implementation, and assessment of a comprehensive residential life program grounded in student development theory that supports the mission of the Division of Student Affairs and CSUSB
- Coordinate with the University's CARE Team to support students of concern.
- Determine current and future directions for special interest, theme, and living-learning communities, as well as develop recruitment efforts and strategies for continual improvement of living learning communities, and work with faculty to ensure the integration of curricular and co-curricular elements.
- Support campus and collaborative efforts to manage high-risk drinking and drug use, using evidence-informed management strategies, as participate in larger campus-wide alcohol conversations.
- Develop assessment strategies and communicate assessment results related to student learning and development to staff and faculty within and outside Student Affairs.
- Ability to directly supervise 7- 8 full-time professional staff, and indirectly supervises 70+ student workers and leaders within assigned area.
- Manage and provide leadership for the Faculty-in-Residence program.
- Determine actionable steps for implementation of high impact practices.
- Provide leadership and guidance to the Residence Hall Association and the Village Councils to endorse student leadership, advocacy and self-governance.
- Assist in the development and implementation of DHRE outreach programs, including Open Houses, Week of Welcome, Transfer Day, and Counselor's Day.
- Maintain a knowledge of and compliance with University procurement procedures.
- Manage the DHRE year-round, 24-hour on-call system; serve in the DHRE Leadership on-call rotation; provide leadership and guidance to DHRE staff during crises and emergency situations.
- Manage the development and coordination of department wide professional development opportunities.
- Serve on departmental and divisional committees and leads projects as required.
- Serve as a liaison across the CSUSB community and acts as a referral resource for faculty, staff, students, and parents.
- Experience in administration, budget management, advising student groups,
management/supervision, assessment, and project management.
- Demonstrated experience supervising, developing, and motivating a large and diverse professional and student staff team.
- Experience with student engagement and development programming, focused on first-year, upper class, and graduate students' developmental needs.
- Experience with developing, sustaining, and improving living learning communities.
- Experience building collaborative partnerships with faculty, administrators, students,
parents/families, and community partners.
- Experience working with diverse student populations.
- Demonstrated experience with crisis management skills, including problem-solving and critical thinking.
- Ability to manage multiple collaborative projects and systems simultaneously.
- Excellent organizational skills and the ability to work independently.
- Strong interpersonal, analytical, oral, and written communication skills.

Special Conditions: 

Ability to occasionally work evenings and weekends.

Compensation and Benefits:

Anticipated Hiring Range: $6,000 - $6,800 per month. 

The salary offered will take into account internal equity and experience among other factors.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Position Information:

First considerations will be given to candidates who apply by Monday, June 9, 2025 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received.

Work status: Full-time/Exempt/At-Will Employment 

Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends.

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.   

Ability to occasionally work evenings and weekends.

This is a full-time management (MPP) position.  MPP employees serve at the pleasure of the campus President.  MPPs do not serve a probationary period and never receive permanent status.

This position is a "designated position" in the California State University's Conflict of Interest Code. The scope of responsibilities for this position includes making or participating in decisions that may have a material financial benefit to the incumbent. Therefore, the individual holding this position is required to file an initial Conflict of Interest: Statement of Economic Interests ("Form 700") within thirty (30 days) from the date of hire and on an annual basis. In addition, the individual holding this position must complete the required conflict of interest training within thirty (30) days of their appointment and at least once during each consecutive period of two calendar years following the appointment, subject to the Fair Political Practices Commission regulations.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Drivers License Check

Possession of a valid Driver's License is required.  Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

Mandated Reporter

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

I-9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.

Smoking

CSUSB is a smoke and tobacco-free campus.  See policy at  https://calstate.policystat.com/policy/6591951/latest/.

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act