careers

Administrative Support Coordinator I

Apply now Job no: 544534
Work type: Staff
Location: San Diego
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Temporary, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Position Description

Position Summary

Join SDSU as an Administrative Support Coordinator I and contribute to the success of over 60,000 first-time freshmen applicants each year.

Key Responsibilities:

  • Evaluate first-time freshmen applications to determine CSU eligibility based on GPA and a-g college preparatory courses.
  • Review academic records, correspondence, and supplemental materials to ensure compliance with admissions requirements.
  • Determine residency status for admissions and fee purposes, applying knowledge of California residency requirements and federal immigration regulations.
  • Process applications for special populations, including international students, athletes, and participants in compact programs.
  • Provide clear and professional assistance to applicants, parents, and high school counselors via mail, email, and phone.
  • Accurately manage data entry in the student information system.

Why Join Us:

  • Expand your knowledge of higher education policies.
  • Gain valuable experience in a fast-paced environment.
  • Be part of a collaborative and supportive workplace.
  • Enjoy comprehensive benefits, including health insurance, retirement plans, and professional development opportunities.

Be part of a team that is committed to supporting students and making a real difference. Apply today!

Position Information

  • This is a full-time (1.0 time-base), benefits eligible, temporary position with an end date one year from the start of employment, with the possibility of reappointment.
  • This position is designated non-exempt under FLSA and is eligible for overtime compensation.
  • Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
  • This position is approved for partial telecommuting with onsite work in San Diego.

Department Summary

Enrollment Services is comprised of Undergraduate and Graduate Admissions, Office of the Registrar, Prospective Student Services, Out of State, Specialized and International Recruitment, and Enrollment Services Communications. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation.          

The Office of Admissions consists of the following areas: First-Year Admissions, Transfer Admissions, Graduate Admissions, Athletics & International Admissions, Admissions

Eligibility Unit, Transfer Admission Support and Enrollment Services Support Unit.

For more information regarding the Enrollment Services, click here.

Education and Experience

Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.

These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

Key Qualifications

  • Previous experience in a university setting in admissions, advising, evaluations or other student service related office.
  • Proficiency using Microsoft Office (Word, Excel, Outlook).
  • Proficiency using personal computers and web browser functionality.
  • Experience with document reviews in a high-volume environment.
  • Experience in data entry and updating database records.
  • Experience reviewing and evaluating academic records, such as educational transcripts is preferred.
  • Experience using a student information system in an academic or educational setting (e.g., PeopleSoft, Campus Solutions, or similar systems) is preferred.
  • Experience working in an admissions or enrollment-related office, serving and supporting a diverse population of students is preferred.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $3,864 per month. 

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $3,864 - $6,072 per month. 

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community. 

Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement.  For more information, click here.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. 

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. 

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on January 10, 2025. To receive full consideration, apply by January 9, 2025. The position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. 

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Livia Peeples at lpeeples@sdsu.edu.

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