Job No: 538473; 04/26/2024

Program Coordinator
Administrative Support Coordinator I
College of Professional and Global Education

Salary Range: $3,680 - $5,783/Monthly (Budgeted Hiring Salary Range: $3,680 - $3,800)

Work Schedule: Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification.

Essential Functions: Under the general direction of the Director of Program and Workforce Development, the Program Coordinator performs a variety of support services and day-to-day administrator duties for the Program Office. This position supports the Director of Programs and Workforce Development and the development and implementation work done by the Program Developers. The Program Coordinator is the front-line staff member for the Programs Office, who is responsible for managing phone calls and e-mails from prospective students, applicants, currents students and instructors. The position is responsible for coordinating the day-to-day administrative tasks of the Program Office which includes, but not limited to, ordering supplies and instructional materials, preparing and sending out student surveys, scheduling advisement appointments and program meetings, building class schedules in Higher Reach, and receiving and submitting hiring documents or new faculty. Other responsibilities include: coordinate and answer Professional and Global Education (PaGE) program-relates phone calls and e­mails; coordinate class schedules, hiring spreadsheets, paperwork for instructors and independent contractors' instructional materials, appointments, meetings, and event travel forms and reimbursements, office files, and supply orders for the Program Office; prepare correspondence as directly by the Director of Programs and Workforce Development and Program Developers; attend meetings and events, which may be in the evenings or on the weekends, as needed to support the Program Office; and other relevant duties as assigned.

Required Qualifications & Experience: Equivalent to three years of general office experience, which includes providing ongoing work coordination and/or providing lead work direction with notable accountability for the work results of support staff or unit administrative functions; good customer service skills, including verbal and written communication skills; ability to work well in a team oriented environment; ability to prioritize and work in a busy office environment, independently handling multiple activities at the same time, attention to detail and accuracy; must have strong skill composing letters, memos, and office correspondence; ability to learn interpret, and apply a variety of complex policies and procedures; ability to effectively handle a broad range of interpersonal contacts, including those at a higher level and those sensitive in nature. Must have computer skills, proficiency in Google work space and MS Office tools, word, excel, PowerPoint, OneDrive, etc. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position.

California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Closing Date: Review of applications will begin on 4/10/2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.

In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.

Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply.  Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.

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TDD Line (323) 343-3670
24-hour Dial-A-Job Line (323) 343-3678