Job No: 538016; 04/17/2024

Online Programs Sr. Designer and Coordinator
Information Technology Consultant III - Expert
Center for Effective Teaching and Learning (CETL)

Salary Range: $4,912 - $12,124/Monthly (Budgeted Hiring Salary Range: $7,020 - $7,770/Monthly)

Work Schedule: Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification.

Essential Functions: Cal State LA's Center for Effective Teaching and Learning (CETL) creates and provides programming on teaching best practices including the use of academic technology in face-to-face, hybrid, and online learning environments. The Center's major projects include: designing, building, coordinating, and facilitating professional learning for faculty on effective teaching and effective use of academic technology ( e.g., teaching with AI, career engaged teaching); coordinating state-side, campus-wide on line and hybrid course development; developing extended education on line programs and certificates through the College of Professional and Global Education (PaGE); supporting cross-institutional alliances between the CSU and UC systems (e.g., UCSF Amend Program). Reporting to CETL's Executive Director, the Sr. Designer/Coordinator will work in a fast-paced team environment. They will serve as an instructional design team lead and help oversee programming and course redesign operations. The Sr. Designer/Coordinator will function as the project manager of the following areas: design, develop, and launch a fully online Prison Guard Certificate Program and Prison Guard B.A. in partnership with the college of PaGE and UCSF Amend; strategically design and develop extended education online programs at Cal State LA in partnership with the PaGE; architect new and innovative online program offerings not currently available in the online learning marketplace (e.g., flexible degree paths, stackable certificates); coordinate with a team of faculty subject matter experts, the Director of Programs and Workforce Development at the College of PaGE, and other instructional support professionals to lead the design and implementation of any proposed self-support on line programs and/or certificates, ensuring exceptional learner experiences to outside-of-campus audiences; provide day-to-day operational oversight of the campus Online Course Development Program (OCDP), which supports the development of 100 hybrid/online courses each year; collaborate closely with faculty and college leadership teams to align online and hybrid course content with program objectives, accreditation standards, and best practices in online education; provide day-to-day operational oversight of online quality assurance efforts, including Quality Matters course reviews and course certifications; develop novel, professional learning opportunities for lecturers, tenure-track, and tenured faculty, addressing pressing issues facing higher education teaching and learning related to online learning; design and create short and long form programming, offered live in-person/online, or asynchronously. Project management duties include developing/maintaining project plans and sharing progress reports to keep stakeholders informed. The incumbent also develops modular instructional design elements and processes for their assigned programs (e.g., templates, training resources, samples/examples). The Sr. Designer/Coordinator also provides faculty drop-in support to faculty clients, and provide training, support, and resources to faculty and staff on the effective use of instructional technologies and best practices in teaching and learning in CETL's Virtual Support.

Required Qualifications & Experience: Bachelor's degree from an accredited four-year college or university in instructional design, instructional technology, communications, computer science, information systems, or closely related field. At least five years of experience in instructional design and training, at a higher education institution. Experience with software applications such as Adobe Create Suite, Microsoft Office, Camtasia, Captivate, and/or articulate to create training and/or instructional content. Experience using a variety of educational technology tools ( e.g., screen capture, webcasting, file storage, on line collaboration, student response systems, survey tools, ePortfolios, etc.) to support teaching and learning. Experience redesigning courses from a face-to-face format to the hybrid and/or fully online format. Demonstrated knowledge of learning management systems (LMS). Demonstrated knowledge of instructional design principles, instructional development models, and adult learning theory. Strong troubleshooting, problem-solving, and writing skills. Strong oral communication skills. Must possess excellent customer service skills and strong presentation skills. Excellent interpersonal/intercultural skills working with a diverse group of faculty, staff, students, and administrators. Excellent organizational and time management skills. Demonstrated ability to write, develop, and publish training guides; support documentation, online tutorials, and/or video- or web-based training materials. Ability to train and oversee student employees. Ability to work independently with minimal supervision. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position.

California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Desired Qualifications: Master's or advanced degree in instructional design, instructional technology, communications, computer science, information systems, or closely related field. Demonstrated project management skill leading professional learning program. Experience building and facilitating the development of academic programs online. Experience overseeing course redesign programs and working with faculty in their development of hybrid/blended and/or fully online courses or programs. Experience with assessment of instructional materials, courses, and programs using various evaluation methods, including learner analytics. Experience teaching expert adults, particularly higher education faculty. Experience supporting users with an LMS. Experience in the development of quality online course content and appropriate uses of academic technologies. Demonstrated knowledge of universal design principles and accessibility standards (e.g., Section 508). Familiarity with the Quality Matters (QM) rubric and/or completion of QM training workshops.

Closing Date: Review of applications will begin on 5/1/2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.

In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.

Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply.  Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.

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