Another Source is assisting San Diego State University in this search. Application materials should be submitted through Another Source's candidate portal: APPLY NOW

Position Summary

Reporting to the Dean of the University Library (with a dotted line to relationship to the Provost’s Office), the Business Operations Manager is a member of the Library’s management team who fully participates in financial and human resource decisions.  The Business Operations Manager expertly guides actions taken and participates in complex management decisions relating to and impacting budget, finance, human resources, library projects, strategic planning, assessment, and operations.  This Business Operations Manager interprets and implements CSU and SDSU policies/procedures and makes recommendations for the creation/update of the library’s own internal policies while serving as the liaison to Academic Affairs, Business and Financial Affairs, Human Resources/Labor and Employee Relations, Faculty Advancement, Legal and Student Health Services on all finance and human resource matters.  The Business Operations Manager guides the management team through decisions to strategically reach the most effective and efficient outcomes from both the financial and human resource perspective and oversee library operations in a shared services environment.

The Business Operations Manager completes all aspects of the library’s nearly $11.0 million budget. The incumbent manages library finances and resources throughout the year across multiple funds, e.g., university operating fund (state), library student use fee, over forty foundation funds, and grants.  The Business Operations Manager provides complex financial analysis and reporting for the dean and management team, assessing and evaluating the impact of resource allocations to advise library strategies.  The Business Operations Manager staff in the budget, financial reporting and analysis, procurement, student payroll, and travel.  With an eye towards continuous process improvement, the Business Operations Manager collaborates within all levels of the library and across the institution to leverage the shared services structure to optimize efficient operations while implementing library and campus policies.

The Business Operations Manager expertly guides actions in all human resource matters and participates in complex management decisions relating to evaluation, discipline, and grievances for nearly 80 employees.  The Business Operations Manager must interpret collective bargaining agreements, labor laws, and other HR policies and procedures.  The Business Operations Manager manages staff in the areas of tenure track faculty and staff recruitment, faculty reappointment, tenure and promotion, changes in status, and student hiring.  The incumbent plays a critical role in interpreting campus safety and compliance protocols to ensure that the more than one million users visiting the library yearly, along with library employees, are safe.   The Business Operations Manager also manages the dean’s office administration support staff. 

Department Summary

The University Library supports, promotes, and extends the university's distinctive teaching, learning, scholarship, and community engagement initiatives, especially as those are highlighted in the university strategic plan, “We Rise, We Defy: Transcending Borders, Transforming Lives.” Committed to service and student-centered innovation in librarianship, library initiatives include the establishment of the Digital Humanities Center, buildIT makerspace, and partnerships around student success. The University Library is comprised of the Love Library and the Library Addition, which house a collection of more than 2.5 million volumes, 100,000 journal titles, 450 databases, special collections, archives, and a growing array of digital content.  The Library operates on an annual budget of approximately $11.0 million, employing around 100 student assistants and nearly 80 faculty and staff.

Library administration is the principal office of the library, ensuring high-quality services are provided to users. It is also responsible for administering the policies and procedures of the university and the CSU and for establishing internal library policies.  The administration office is comprised of 4 managers:  the dean, two associate deans (one in recruitment), and the director of financial operations and human resources.  The Director of Library Information Technology and Digital Initiatives shares the office suite and collaborates with library faculty, staff, and management on IT issues.  Staff support includes four administrative analysts/specialists, one public affairs and communications specialist, one graphic designer, two administrative support coordinators, and student assistant support.

Education and Experience

• Bachelor’s degree from an accredited university with major work in accounting, finance, business, or public administration.
• 5-7 years of experience in the content and expertise areas related to this position.
• Experience with fiscal management and budget preparation, analysis, and projections.
• Supervisory or lead experience/experience in the management of personnel with transactional responsibilities.
• Excellent organizational and communication skills.

Key Qualifications

• Experience working in a higher education or public sector setting.
• Substantial, recent experience with and knowledge of trends and issues in an academic library or research institution.
• Experience with library assessment, statistics, or analysis tools.
• Previous operational experience in a shared services environment.
• Experience working in the California State University system.
• Experience supervising staff in a collective bargaining environment.
• Experience addressing and working to resolve complex human resources issues.

Compensation and Benefits

San Diego State University will offer a competitive salary based on the qualifications and experience of the selected candidate. San Diego State University also offers a rich benefits package that includes:

• Extensive Leave benefits: 15 paid holidays, 24 vacation days, and 12 sick days per year;
• Retirement security through a CalPERS defined benefit pension (with CalPERS and UC Retirement Plan reciprocity) and retiree healthcare benefits;
• An array of health, dental, and vision coverage at no-cost or low-cost to the employee; and
• California State University system fee reduction program (fee waiver) for the employee or their qualified dependent

Anticipated hiring range:  $90,000-$98,000

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community. 

Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement.  For more information, click here.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. 

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. 

Supplemental Information

Another Source is assisting San Diego State University in this search. Application materials should be submitted through Another Source's candidate portal: APPLY NOW

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. 

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status.