Job Title

Associate Director of Basic Needs Services

Classification

Administrator I

Auto Req. ID

555626

Salary Range

Classification Range $4,135 - $12,288 per month

(Hiring range depending on qualifications, not anticipated to exceed $7,000 - $7,800 per month)

Work Schedule

Monday - Friday, 8:00 AM - 5:00 PM

Why CSUF

California State University, Fullerton (CSUF) is a leading public university known for its strong academic programs and commitment to student success. As one of the largest campuses in the CSU system, CSUF fosters innovation, collaboration, and professional growth. The university values teaching, research, and service, creating an environment where students, staff, and faculty can thrive. Joining CSUF means becoming part of a dynamic team dedicated to making a meaningful impact. We continuously seek individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.  

Department

The Basic Needs department within the Division of the Vice President, Student Affairs Office, provides comprehensive programs and support to students who experience unforeseen hardships that often result in food, housing, and financial insecurity.  Forms of assistance include food support, temporary housing, grant funds, hygiene products, and access to gently worn professional attire. Students are also provided with guidance and referrals to on and off-campus resources. Such support alleviates the distress of meeting one’s basic needs while also managing academic, work, and other responsibilities, thus promoting well-being and retention. We seek an exceptional individual to join our team as the Associate Director of Basic Needs Services (Administrator I). The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Duties and Responsibilities

Under the general direction of the Director of Basic Needs Services (BNS), the Associate Director of Basic Needs Services (AD) oversees, directs, and supervises the Assistant Directors of Basic Needs Services and overall non-clinical case management services for students experiencing food, housing, and/or financial insecurity. The Associate Director serves as the lead and non-clinical case manager for students experiencing sensitive and complex basic needs insecurities. Provides the Director with critical information and feedback on core matters related to student success such as complex student Basic Needs Services requests and changes to services to support students’ needs. The Associate Director assists with developing, implementing, and assessing the vision, purpose, aims, objectives, and strategies for department programs and services. Provides leadership and oversight for human resources operations within the functional areas of including recruitments, labor relations, evaluations, and staff training as related to the Assistant Directors. Assist with designing and analyzing assessment outcomes to align with the University Strategic Plan, coordinating student and campus-wide assessments regarding non-clinical case management. Works closely with the Director on complex student referrals and concerns. This position will be instrumental in establishing and maintaining partnerships with campus and community stakeholders. Other duties as assigned.

Inclusive Leadership Statement

Inclusive Leadership Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable:

• What does inclusive leadership mean to you.

• A description of your experiences working with individuals with a different perspective.

• A description of how issues of inclusivity have impacted you personally or professionally.

Essential Qualifications

Bachelor's degree from an accredited four-year college or university in social science or related field. Experience in a leadership position. Strong organization and problem-solving skills. Ability to problem solve and provide conflict resolution.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.  

Preferred Qualifications

Master’s degree from an accredited college or university in Counseling, Education, Higher Education Administration, or related field. Three or more years of supervisory experience working with basic needs in a higher education environment. One to three years of direct experience in basic needs work. Working knowledge of CSU guidelines and practices.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Benefits at a Glance

• An array of health plans that include prescription drug coverage
• Dental and Vision coverage
• Income protection benefits including life insurance and disability
• Retirement plan through CalPERS
• Tuition waiver for employees and dependents if eligible
• FlexCash (in lieu of health and dental)
• Employee Assistance Programs
• 15 paid holidays

See our CSUF Benefits website for additional information.

Additional Information

California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.  

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. 

California State University, Fullerton is not currently sponsoring any new H-1B petitions for staff, management, or faculty positions.