Join the vibrant community at California State University, Long Beach (CSULB)!

Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives.

As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference.

Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer.

Job Summary

Under the general direction of the Director, the Student Financial Services Manager provides strategic and operational leadership for the Student Account Services and Cashiering departments. The position also oversees key service areas, as needed, including Disbursements, University Collections, and Federal Trust Student Aid Accounting. The Manager is responsible for ensuring the integrity, accuracy, and efficiency of all student financial operations, while fostering compliance with federal, state, and university regulations. In addition, this role leads the enhancement, integration, and implementation of financial systems and technologies to streamline processes, improve service delivery, and support the university’s fiscal and student success goals.

Key Responsibilities

• Responsibility for the management and oversight of Student Account Services and Cashiering departments operations and functions along with overseeing other service areas, as needed, including Disbursements, University Collections, and Federal Trust Student Aid Accounting.
• Involvement in the implementation of new functionality and upgrades related to the student and financial systems.
• Provides support to the office through additional duties and responsibilities.

Department

Student Accounting Services

Duration of Appointment

This is a regular, at-will position.

Classification

Administrator II

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

• Hiring Range: The hiring range for this position is $7,955 - $9,885 per month commensurate with candidate's education, experience, skills, and training.

Benefits

At California State University (CSU), we prioritize the health, growth, and success of our employees through a robust benefits program designed to support your well-being, financial security, and professional growth. This management-level position includes an attractive benefits package with 16 hours of vacation accrual per month plus a wide range of other benefits.

Core Benefits Include:

• Comprehensive Health Coverage: A variety of medical, dental, and vision plans to suit your needs.

• Retirement Plans: Participation in CalPERS defined benefit plan and access to voluntary savings plans like 403(b), 401(k), and 457.
• Educational Benefits: Tuition fee waivers for employees and eligible dependents.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Perks: Access to wellness programs, professional development opportunities, and various insurance options including life, disability, and pet insurance.

The CSU offers comprehensive benefit packages tailored to individual bargaining units. Candidates are encouraged to review the applicable CSU Employee Benefits Summary for details on the benefits available.

Additionally, the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements your base salary.

Knowledge, Skills, and Abilities

The ideal candidate is a strong communicator who excels at maintaining cooperative working relationships that support the goals of Student Financial Services. They bring excellent supervisory skills and the ability to apply established customer service principles to effectively train and guide staff in delivering high‑quality service to students, faculty, and staff. This individual capably manages the diverse and high‑volume workload of Student Account Services and Cashiering, demonstrating thorough knowledge of financial record‑keeping methods, governmental accounting practices, and generally accepted accounting principles. With expertise in analyzing complex issues related to automated financial systems and PC software, they skillfully collect, evaluate, and interpret data to develop sound conclusions and make well‑informed recommendations. The ideal candidate can assess operational needs, write and implement procedures that meet departmental, state, and federal requirements, and analyze office activities to identify challenges affecting Student Account Services and Cashiering while offering practical, effective solutions.

Ability to communicate with an ethnically and culturally diverse campus community.  Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.  Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

• Equivalent to a bachelor's degree in a related field and a minimum of five years of related experience required (progressively responsible supervisory experience in fiscal management in a medium or large size accounting or higher education organization working in a highly automated financial operation). 

• Experience in higher education, PeopleSoft ERP, and Transact Campus Payments systems is preferred.

• A master's degree in accounting is highly desirable.

Application Procedures

Click “Apply Now” to complete the CSULB Online Employment Application.

Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Physical Summary

Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).

Additional Information

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

Campus Security Authority: This position serves as a Campus Security Authority under the Clery Act and Executive Order 1107. Incumbent is required to promptly report allegations of Clery qualifying crimes that occur within a campus’ Clery geography.

Equal Employment Statement

Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.