Director, Student Disability Services

Apply now Job no: 539773
Work type: Management (MPP)
Location: San Diego
Categories: MPP, At-Will, Full Time, Student Services, On-site (work in-person at business location)

Another Source is assisting San Diego State University in this search. Application materials should be submitted through Another Source's candidate portal: APPLY NOW

Position Summary

The Director of Student Disability Services reports to the Chief Wellness and Compliance Officer for Student Affairs and is responsible for the direction, planning, administration, organization, and evaluation of the various programs and services offered through SDS in support of the students at San Diego State University. The Director works closely with the Chief Wellness and Compliance Officer regarding mission, goals and programs, outreach services, staff development, budget, human resources, resource management, assessment, sustainability, and overall direction of SDS.

The Director should be visionary, innovative, enthusiastic, collaborative, student-friendly, motivated, creative, and able to communicate well with the SDS staff, SDSU students, faculty, staff, and other constituents with whom interaction is required. The Director should have good leadership and strategic planning skills, and the ability to be forward-thinking, with knowledge and demonstrable experience in conflict negotiation and/or resolution. The incumbent must also possess diplomacy, tact, cultural sensitivity, and the ability to work well with diverse groups to ensure that the services meet the needs of all community members. In addition, the Director should possess knowledge and understanding of the principles of organizational sustainability, including budget and human resources. Duties include but are not limited to:

  • Serves as a department head within the Division of Student Affairs and Campus Diversity and works to fulfill the mission and goals of the Division through the services and programs of SDS.
  • Leads campus-wide collaborative efforts to support all disabled members of the SDSU community.
  • Serves as a subject matter expert for disability regulations and compliance for the campus community.
  • Develops policy on the scope and application of legal accommodations and support services at the campus level. Provides input for policy development at the CSU level as appropriate.
  • Develops and implements short- and long-term strategic plans, program goals and operating procedures for SDS and its affiliated programs and grants (consistent with the mission) to provide visionary leadership and direction for the department and its services.
  • Represents the program in articulating and integrating policy and procedures with other SDSU programs and services. Serves on campus and system-wide committees as directed by the CWCO to ensure that the needs of students with disabilities are considered.
  • Provides consultation to SDSU faculty and staff in the interpretation and application of policy/laws pertaining to specific support services.

This is a full-time (1.0 time-base), benefits-eligible, at-will position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.  This position requires occasional work on evenings and weekends.

The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

Student Disability Services (SDS) in the Division of Student Affairs and Campus Diversity provides a full range of accommodations and services to nearly 2,500 students with physical, psychological, and learning disabilities, facilitating equal access to the educational process.  This is accomplished through direct service support, review of campus accessibility, adaptive technology, assessment, test accommodation, and various other services.  Accommodations vary according to types of disabilities and may include sign language interpreting; provision of alternative formats, such as electronic text or Braille; computer-assisted real-time captioning; test accommodations; advising; assistive computer technology; cart transportation services; and numerous other services. The provision of these academic support services, technology, and advocacy promotes the retention and graduation of students with disabilities at SDSU.

The office consists of professional staff: the Director, Assistant Director, Manager of DHH and Cart Services, a Disability Accommodations Services Coordinator, five Accommodations Counselors, one Disability Career Counselor, an Accessible Technology Coordinator, two Accessible Technology Advisors, an Administrative Analyst, a Test Accommodations Coordinator, TAC Assistant Coordinator, and TAC After-hours Assistant, two Media Captioning Coordinators, a Special Programs Coordinator, and After-hours Transportation Assistant, 1 Office Systems Coordinator, and two Administrative support staff and 50-60 hourly staff interpreters and student assistants.

Two additional programs are affiliated with the Student Disability Services. The first is funded by a federal TRiO-Student Support Services grant that provides enhanced services intended to increase graduation and retention rates of at-risk undergraduates. The TRiO-SSS program employs three professional staff. The second is a Workability IV program that is a cooperative contract between the state Department of Rehabilitation (DOR), SDSU Career Services, and Student Disability Services, the purpose of which is to deliver enhanced career services to students with disabilities who are DOR consumers. The Workability IV program employs one full-time professional staff and one part-time support staff.

Division of Student Affairs and Campus Diversity 

The Division facilitates the academic and career success, personal growth, and well-being of all students and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations, and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging, and inclusion through:

  • Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU and recruiting students who are representative of the rich diversity of the region and the world;
  • Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff, and alumni of all backgrounds;
  • Enhancing the career and educational pathways of a diverse student body, faculty, and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences;
  • Developing leaders who believe in and lead others toward supporting civility, mutual respect, and diversity in our society and workplaces and
  • Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. 

Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: 

“The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic, and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” 

For more information regarding the Residential Education Office, click here.

Education and Experience

  • Master’s degree  
  • A minimum of 3-5 years experience administering program(s) providing student support services, including the design and/or development of related programs and services, and responsibility for fiscal management, including budget and human resources oversight

Key Qualifications

  • Experience working with students/clients providing disability-related accommodations in a higher education environment, governmental and non-governmental organizations. 
  • Knowledge of federal, state and local laws, regulations and standards pertaining to the operation of a student disability services program.  
  • Knowledge and understanding of ADA regulations and requirements, university policy and procedure relating to ADA, ability to refer people to the correct policy, procedure, or person, and ability to communicate with others to effectively coordinate campus activities related to ADA and Student Disability Services.  
  • Knowledge of current and emerging environmental, regulatory, and legislative issues and trends impacting the delivery and financing of student disability services.  
  • Knowledge and understanding of budgeting and financial management principles and practices related to the provision of student disability services in a public institution setting.  
  • Familiarity with current and future uses of technology in providing student disability services.  
  • Knowledge of funding principles, methods, procedures, and resources within a public University environment (state allocations, fee-generated revenue, program-generated revenue, contracts & grants, gifts, donations, accounting, and contract negotiations).  
  • Experience in assessment and evaluation of student disability programs/services, including demonstrated experience with or understanding of the implementation of quality assurance.  
  • Ability to envision and plan strategically; develop, analyze, and implement policy and procedures. Ability to proactively prepare for current issues and trends and effectively monitor and respond to emergent trends when necessary. A high degree of initiative, judgment, resourcefulness, and communication are needed to carry out assigned areas of responsibility.  
  • Knowledge of and experience in dealing with college students and their particular needs. Demonstrated support of and experience with education and promotion of student disability issues as an important educational function of the Student Ability Success Center in a University setting.  
  • Experience working with individuals of diverse educations, racial, ethnic, and cultural backgrounds.  
  • Knowledge and understanding of human resources management and collective bargaining practices on a University campus.  
  • Knowledge and understanding of the principles of organizational sustainability, including budget and human resources.  
  • Ability to effectively and professionally interact with institutional partners (local, CSU, national) to maintain and grow collaborative relationships and networks.  
  • Excellent communication skills including written, oral and interpersonal skills.  
  • Direct supervisory experience within a classified system, preferably in collective bargaining, is preferred.

Compensation and Benefits

San Diego State University will offer a competitive salary based on the qualifications and experience of the selected candidate. San Diego State University also offers a rich benefits package that includes:

  • Extensive Leave benefits: 15 paid holidays, 24 vacation days, and 12 sick days per year;
  • Retirement security through a CalPERS defined benefit pension (with CalPERS and UC Retirement Plan reciprocity) and retiree healthcare benefits;
  • An array of health, dental, and vision coverage at no-cost or low-cost to the employee; and
  • California State University system fee reduction program (fee waiver) for the employee or their qualified dependent

Anticipated hiring range:  $120,000 - $130,000 annually

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community. 

Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement.  For more information, click here.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. 

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. 

Supplemental Information

Another Source is assisting San Diego State University in this search. Application materials should be submitted through Another Source's candidate portal: APPLY NOW

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. 

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request accommodation by contacting Casie Martinez at

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