Assistant Director of Residential Life, Leadership and Engagement

Apply now Job no: 538271
Work type: Management (MPP)
Location: San José
Categories: MPP, At-Will, Full Time, Student Services, On-site (work in-person at business location)


Job Summary

Under the general direction of the Director for Residential Life, the Assistant Director for Residential Life for Leadership and Engagement is responsible for the development and management of a comprehensive Residential Life Program for approximately 5000 residents living in University Housing Services.  The program includes the day-to-day operation of six residence halls housing 2,800 first year students and two apartment complexes housing 2,200 upper division students, graduate students, faculty, and staff.

The Assistant Director for Residential Life for Leadership and Engagement has significant responsibility for residential curriculum oversight, crisis management, administrative duties, budget, communication within and outside the university, and other related activities with additional specific responsibility for managing professional and paraprofessional staff training; administering a centralized conduct process and adjudication; overseeing educational and social programming and engagement efforts; and coordinating major events and projects.  The Assistant Director for Residential Life for Leadership and Engagement works cooperatively with all UHS staff in support and implementation of the UHS mission.  The position requires political acumen as it interfaces with the media, legal counsel, parents, President’s Cabinet, and other key stakeholders.  This position also involves complex collaboration with a variety of entities including, but not limited to Student Affairs, University Personnel, University Police, Counseling Services, Student Health and Wellness, academic colleges, Student Involvement, and campus auxiliaries.


Key Responsibilities

  • Directs and supervises Residential Life staff which includes up to 6 Residential Life Coordinators. Provides indirect supervision to up to 140 Resident Assistants.
  • Develops and coordinates professional development programs for personnel utilizing the ACUHO-I standards for leadership competencies as a tool for supporting the employee’s development as a Student Affairs professional.
  • Supervises residential life personnel, including periodic reviews and evaluation, planning and overall development of on-going staff training, and the provision for appropriate staff development opportunities.   
  • Responds as live-on first administrative contact for crisis intervention and management with Residential Life Coordinators on call 24 hours a day.
  • Assumes full range of Residential Life management duties and program responsibilities in the absence of Associate Director and Director for Residential Life.
  • Establishes goals, objectives, and strategic planning strategies for Residential Life in conjunction with the Associate Director and Director for Residential Life.
  • Develops and oversees a comprehensive leadership development and training program for student employees and leaders in the department
  • Provides oversight of the Residential Curriculum and works with the team to ensure that curriculum is in alignment with the goals of the university and Student Affairs.
  • Oversees all activities associated with Residential Life Programming, including advising department program committees, monitoring program budgets, documenting departmental programming activity, and serving as a programming resource.
  • Responsible for oversight of the programming budget and dissemination of funds.
  • Advises and counsels students on social, personal, cultural, academic and disciplinary issues.


Knowledge, Skills & Abilities

  • Demonstrated knowledge of theoretical concepts of student development.
  • General knowledge of the personal and social problems typically encountered by college students.
  • Demonstrated excellent written and oral communication skills.
  • Demonstrated ability to effectively lead others and communicate with diverse individuals.
  • Demonstrated ability to be flexible to changes and frequent interruptions, and to manage multiple tasks at once.
  • Demonstrated ability to perform complex tasks involving independent judgment, and ability to plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations.
  • Demonstrated ability to identify, develop, and coordinate plans for use of resources (e.g., staffing, budget, and materials) and to define procedures for ongoing administration and maintenance.
  • Demonstrated ability to research topics and make recommendations to meet identified needs.
  • Ability to assess group and individual needs.
  • Ability to identify supervision needs of staff and vary supervisory style if necessary.
  • Ability to work with and provide work lead direction to RLCs and student staff.
  • Ability to maintain confidentiality and appropriately handle sensitive communications for students, staff, and external agencies.
  • Demonstrated ability to be flexible to changes and frequent interruptions, and to manage multiple tasks at once.
  • Demonstrated experience in operations and systems analysis, statistical and research methods, and ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies.
  • Ability to understand, interpret, and apply policies and regulations in specific situations to analyze and solve organizational and operating problems related to student and residential community housing needs.
  • Ability to develop, propose and effectively administer an annual budget.
  • Working knowledge of various software applications to include word processing, presentations, and spreadsheets and databases.
  • Demonstrated ability to effectively lead others and communicate with diverse individuals.
  • Demonstrated supervisory experience and working knowledge of managerial techniques.
  • Ability to communicate with constituents in a professional and respectful manner.


Required Qualifications

  • Master’s degree required from a four-year college or university in Higher Education or a related field
  • Three years of progressive experience in Residential Life   


Preferred Qualifications

  • Five years of progressive residence hall experience
  • Progressive supervision experience 
  • Staff training and development experience
  • Residential Curriculum experience
  • Project Management experience
  • Experience providing education and training about diverse populations



Classification: Administrator I
Anticipated Hiring Range: $5,879/month - $6,694/month
CSU Salary Range: $3,938/month - $11,703/month

The final hiring salary will be commensurate with experience.

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.


Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

  • Resume
  • Letter of Interest

All applicants must apply within the specified application period: May 14, 2024 through May 28, 2024. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.


Contact Information

University Personnel


CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at and questions may be sent to


Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.


Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at

Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.


Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).


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