Manager, Employee Benefits (Administrator I) - Human Resources

Apply now Job no: 535075
Work type: Management (MPP)
Location: San Bernardino - San Bernardino Campus
Categories: MPP, At-Will, Full Time, Human Resources

Job Summary:

Reports directly to the Director of Payroll & Benefits Services. Manages benefits programs including health plans, wellness programs, employee assistance program, retirement and deferred compensation plans, and Leaves of Absence programs for all employees.

Major duties and responsibilities:

Supervise Benefits Program

  • Ensure all health enrollment, ACA documentation and all other reporting requirements are completed and submitted timely to CalPERS and the State Controller’s Office.
  • Respond timely to campus inquiries regarding retirement processes, health benefits eligibility guidelines, deferred compensation and voluntary benefits programs.
  • Work collaborative with third party vendors for all benefit programs offered by CSU.

Supervise Leave of Absence Program

  • Oversee day-to-day activities/operation of Non-Industrial Disability benefits, Catastrophic Leave, parental leave, and is responsible for meeting with and counseling individuals regarding various program options.
  • Interpret and apply operating policies and procedures related to disability and leave programs.
  • Prepare complex reports and handling problems of highly confidential or sensitive nature.
  • Manage the Family Medical Leave, California Family Rights Act, California Pregnancy Disability Leave programs.
  • Work closely with Payroll team in administering Leaves of Absence programs.
  • Provide monthly reports regarding employees on leave status.
  • Assists with ADA Program.
  • Participates in campus wide committees and events.
  • Other duties as assigned.

Minimum Qualifications: Required Education and Experience

  • Bachelor's degree and/or the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs
  • Three (3) years of related experience.

Required Qualifications

  • Knowledge of office practices, regulations, administration, supervision, and principles of organization
  • Knowledge of leave laws and regulations
  • Ability to communicate clearly and effectively, both orally and in writing
  • Ability to establish and maintain effective working relationships; prove counsel and advisement; work independently and plan day-to-day activities
  • Interpret and apply multiple and complex rules, regulations, polices, procedures, and collective bargaining agreements
  • Independently apply judgement and identify, research, analyze, and resolve problems
  • Ability to work well under pressure and in constantly changing circumstances
  • Ability to interact with employees in a highly professional and empathetic manner as well as the ability to work with a population from diverse backgrounds, including faculty, students, staff members, alumni, members of the general public, senior University officials, and persons in senior positions outside the University
  • Must demonstrate strong computer and software application skills including Microsoft Office
  • Ability to maintain confidentiality
  • Ability to learn various databases containing information essential to job responsibilities
  • Experience with PeopleSoft Benefits Administration program and working knowledge of the ACA requirements are required.
  • Experience with the State Controller’s system and MyCalPers system is required.

Preferred Qualifications

  • Knowledge of state and federal employment laws, rules, regulations, and collective bargaining procedures.
  • Knowledge of office/University methods, procedures, and practices.
  • Supervisory experience.

Compensation and Benefits:

Anticipated Hiring Range: $7,000 - $8,334 per month

Classification Salary Range: $3,750 - $11,146 per month

The salary offered will take into account internal equity and experience among other factors.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Position Information:

Work status: Full-time/Exempt/At-Will

Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends.

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.

This is a full-time management (MPP) position.  MPP employees serve at the pleasure of the campus President.  MPPs do not serve a probationary period and never receive permanent status.

First considerations will be given to candidates who apply by Wednesday, January 24, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Mandated Reporter

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.


CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at


CSUSB is a smoke and tobacco-free campus.  See policy at

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at:

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