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CSU Job Listing Details
Transfer and Graduate Admissions Representative
February 14, 2019
Open until filled
CSUEU (Unit 2, 5, 7, 9)
Link to Apply Online:
Campus Employment Homepage:
Transfer and Graduate Admissions Representative (JID 8143)
Administrative Support Coordinator I
Admissions and Records
Full-Time / $2846 - $3159/mo.
CSUN's Commitment to You
CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community.
About the University
One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor's degrees to underrepresented minority students and seventh in bachelor's degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing students of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond.
Under general supervision, the Transfer and Graduate Admissions Representative is expected to perform basic student support functions, which consist of telephone and counter support, fielding email responses, fulfilling common admissions requests from applicants and campus departments, as well as recording the receipt of academic records (transcripts) from both applicants and continuing students before being routed to Evaluators/Advisors. The incumbent communicates with prospective students, applicants, current students and alumni as well as fielding general inquiries from the public; provides exemplary customer service skills and a professional attitude in person, in writing, and over the phone; distinguishes when to defer to a co-worker higher in classification and expertise; when to direct students to academic advisement, Financial Aid, and University Cash Services; produces degree progress reports; processes application rollovers; identifies students and applicants using basic demographic information; builds applications manually; analyzes application data for admission, logs in and scans documents and test scores, interprets and enters data in Oracle PeopleSoft; reconciles any discrepancies reported on applicants applications as a result of the electronic application from CS Apply; updates the system with any changes reported by applicants, changes discovered in processing or error reconciliation, and adjustments resulting from the receipt of documents from high schools, colleges, testing agencies, and other sources; works cooperatively with the Admissions Coordinators and Admissions Advisors; and performs other duties as assigned.
Equivalent to four (4) years of full-time, general office clerical and administrative support experience that has provided the applicant with the knowledge and abilities listed. Equivalent to full-time college or university education/vocational school training in business or job-related field may be substituted for up to two (2) years of the required experience on a year for year basis.
Knowledge, Skills, & Abilities
Thorough knowledge of correct English grammar, spelling, and punctuation; office methods, procedures, and practices; and university infrastructure, policies, and procedures. Working knowledge of budget policies and procedures and University policies, admission requirements and deadlines. General knowledge of academic policies and student's confidentiality rights under FERPA. Ability and specialized skills to: coordinate many different administrative duties; interpret and apply a variety of complex policies and procedures; set deadlines, priorities, and complete projects accordingly; draft and prepare memoranda and correspondence; keep moderately complex records and files; screen mail, telephone calls, and visitors; maintain confidential files; learn student information systems; interpret the basic principles of admissions; act as an exemplary representative of CSU Northridge; mediate difficult public interactions with tact and a spirit of professionalism; possess an understanding of and sensitivity to educational equity cultural issues to support partnerships and provide services; recognize multicultural, multi-sexed and multi-aged value systems and work accordingly; lead or oversee the work of others; perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections; establish and maintain a cooperative working relationships; read and write at a level appropriate to the duties of the position; work effectively as a professional member of the Office of Admissions and Records; and operate standard office equipment and software including but not limited to Oracle PeopleSoft, OnBase Imaging System, Microsoft Office, ICD Phone System, etc.
Must possess strong interpersonal skills and the ability to adequately comprehend needs and convey information through both oral and written communication and demonstrate the ability to establish and maintain professional relationships with coworkers, faculty, staff, students and the campus community. Demonstrates a willingness to assist students, the general public, and fellow employees as needed for the office functioning over the annual Admissions and Records processing cycle.
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds. May require occasional travel.
Employee works in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employee may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
Pay, Benefits, & Work Schedule
The university offers an excellent benefits package.
The salary range for this classification is: $2846 - $4998 per month.
The anticipated HIRING RANGE: $2846 - $3159, dependent upon qualifications and experience.
HOURS: Full Time; 40 hours per week; 8:00am - 5:00pm, Monday through Friday.
REG: This is a Regular position with a one-year probationary period.
This position is a sensitive position as designated by the CSU.
A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position.
The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
How To Apply
Candidates should apply by completing the CSUN on-line application utilizing: http://bit.ly/HRCSUN link. NOTE: Internal candidates should apply through the portal by accessing the View Job Openings/Apply link on the Human Resources/Employee pagelet.
Applications received through February 27, 2019, will be considered in the initial review and review of applications will continue until position is filled.
In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the University.
For more detailed information on the application and hiring process, please visit the link below:
Equal Employment Opportunity
CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.
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